Admissions Counselor

JOB This position(s) assists the Undergraduate Admissions Office in its efforts to attract, recruit and enroll students to St. Bonaventure University. Several of the chief tasks include creating a regional travel schedule, traveling to high schools and college fairs in an assigned travel region, tracking application materials, corresponding with and interviewing prospective students and their families virtually and in-person, building and strengthening relationships with prospective students and the school counseling community, assisting with special events, and maintaining various professional networking relationships and completing projects as assigned or performing general office duties. EXAMPLE OF DUTIES Works and interfaces with prospective students and their families at college fairs and consortiums and high school visits, via phone, text, email and written communication; and during on-campus interviews, or at Open Houses and other admissions events, encouraging their interest when appropriate, and counseling students about other alternatives.

Manages and supports their specific recruiting territory and special admit populations and/or campaigns for prospective students; is responsible for maintaining contact with a variety of constituencies in those areas, such as alumni, prospective students and their parents and school counselors.
Process, review and decision Admissions applications, including the calculation of GPA and makes recommendations and/or decisions on applications for admission in conjunction with other counselors and the AVP/Director of Admissions.

Implements best practices of university admissions, managing contact information as well as high school, university and counselor information toward the goal of achieving budget and stretch goals in their assigned territories.

Supports and participates in visits, special events and programs – on and off campus - assisting with planning and coordination besides attending events.

May have specific responsibilities for office operations/coordination including: supervision of admissions ambassadors, tele-recruiters on the Recruitment Response Team; conducting necessary research for recruitment trends and policies. Provide data collection, statistics, prepare reports and maintain information related to regional territory. Attend professional development workshops or conferences relating to admission.

Carries out any and all projects and responsibilities as assigned by the AVP/Director of Admissions.

Knowledge, Skills, and Abilities

• Excellent organization, collaboration, and communication skills
• Ability to adhere to customer service standards and procedures.
• Ability to work in a fast paced and ever-changing environment.
• Planning, coordinating and scheduling skillset.
• Perform complex tasks and can prioritize multiple projects.
• Can organize resources and establishing priorities.
• Ability to manage projects from ideation, to implementation and execution.
• Data collection, report preparation, and analysis.
• Ability to analyze and solve problems and make evaluative judgments.
• CRM experience preferred but not required.
• Ability to apply and adhere to admissions policies, procedures and requirements.
• Work effectively as a team member, and one that embodies and leads with professionalism.