CAT Case Manager

Community Action Team (CAT) Case Manager

St. Augustine Youth Services (SAYS)
Reports To: Program Supervisor
Full time

About the Role

St. Augustine Youth Services is seeking a Community Action Team (CAT) Case Manager to support children with serious emotional disturbances and their families in a community-based setting. This role focuses on coordinating care, advocating for services, and helping families stabilize and succeed.

You’ll be working directly with a small caseload (1–3 children), allowing for meaningful, hands-on impact.

What You’ll Do

• Provide the five core functions of case management: assessment, planning, linking, advocacy, monitoring, and discharge planning
• Complete initial assessments and develop service plans in compliance with Florida Medicaid guidelines
• Work closely with youth and families to implement and adjust service plans
• Coordinate care with treatment teams, schools, and community providers
• Attend required meetings including MDT, IPT, school meetings, and staffing
• Advocate for clients to ensure access to needed services and supports
• Monitor progress and adjust services to meet client needs
• Provide crisis support and intervention when necessary
• Maintain accurate and timely documentation in compliance with Medicaid standards
• Manage client records, reports, and electronic health records
• Facilitate discharge planning and aftercare services
• Participate in treatment planning and staffing with multidisciplinary professionals
• Maintain and utilize a network of community resources
• Provide transportation as needed to support service delivery

Key Performance Expectations

• Conduct Wraparound meetings every 60–90 days
• Maintain 80% compliance with documentation and service standards
• Achieve 90% success rate in linking clients to services at discharge

Minimum Qualifications

• Bachelor’s degree in one of the following (or related field):
  • Social Work
  • Psychology
  • Counseling
  • Criminal Justice
  • Nursing
  • Human Services
  • Special Education
• AND one of the following:
  • 1 year of experience working with children with serious emotional disturbances
  • OR 3 years of relevant experience with a bachelor’s degree

What We’re Looking For

• Knowledge of community resources for children and families
• Understanding of state and federal regulations impacting behavioral health services
• Strong communication and teamwork skills
• Ability to work independently in a community-based environment
• Professional presence when working with families, schools, and providers
• Ability to manage sensitive situations and support youth in crisis

Why Join SAYS?

• Small caseloads = higher quality care, less burnout
• Opportunity to make a direct impact in your community
• Collaborative, mission-driven team environment
• Real-world experience working across systems (schools, courts, providers)

Apply Today

If you’re passionate about helping youth and families navigate complex systems and want a role where your work truly matters, we encourage you to apply.

Salary : $20