Education Services Coordinator

Essential Duties and Responsibilities

• Conducts annual training and development needs assessment.
• Develops training and development programs and objectives.
• Designs, implementations and presents simulation training and online learning.
• Assists clinical employees with preparing for and conducting simulation-based learning experiences.
• Maintains an educational setting to support competency and performance training for St. Anthony employees.
• Establishes simulation equipment / supply inventory control and maintenance processes.
• Functions as an expert operator and technician for employee training equipment, including low and high fidelity simulators, task trainers, visual and audio recording systems, and other related equipment.
• Identifies, implements, and manages hardware, software and multimedia resources to support the simulation center and eLearning programs.
• Maintains equipment and systems, including trouble-shooting equipment, updating operating systems, and resolving system problems with the vendor.
• Acts as a professional role model for employees, focusing on providing excellent customer service and communicating effectively with co-workers, other departments, physicians, patients, and families.
• Develops, coordinates, promotes and evaluates education programs and resources for Hospital and Nursing Home personnel that meet collective or department-specific needs toward orientation and ongoing employee development.
• In collaboration with the Director of Quality Management, develops and maintains a fiscal plan for the Department of Education Services, providing services in a financially responsible manner with a constant effort to contain costs of providing education services.
• Collaborates with other departments to promote continuous improvement of patient directed services.
• Engages in, promotes, and implements culture initiatives into all aspects of training and development.
• Works willingly and accepts assignments as given.
• Attends all mandatory meetings and programs.
• Participates in opportunities that enhance personal and professional growth.
• Performs other duties as necessary or assigned.
• Complies with the Corporate Compliance Policy and all laws, regulations, and Standards of Conduct relating to the position and agrees to report any suspected violations of law or Standards of Conduct.
• Complies with all applicable state and federal regulations and JCAHO standards.
• Maintains a safe work environment using safe work practices, utilizing standard precautions and complying with hazardous waste procedures at all times as described in St. Anthony's Safety Manual.
• Maintains the confidentiality of patient, resident, employee and organizational information.

Supervisory Responsibilities

May carry out supervisory responsibilities under the direction of the department's Director in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Schedules and coordinates staff meetings. Approves and monitors timecards for accuracy.

Organize training programs and provide learning opportunities for other employees, which involves planning, assigning, and directing work of preceptors and other training employees.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and / or Experience

Position Requirements, Licenses, Certifications, Registrations

Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before customers, patients, families and employees of the organization. Ability to effectively present information and respond to questions from learners.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; talk and hear; and use hands to finger, handle or feel. The employee is frequently required to stoop, kneel, crouch, and reach with hands and arms. The employee is frequently required to walk and sit. The employee must frequently lift and / or move up to 20 pounds and occasionally lift and / or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, color vision, depth perception and ability to adjust focus. May be exposed to infectious diseases and occupational dangers like accidental needle pricks. Must be able to withstand physical and emotional stress.

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee may be exposed to moving mechanical parts, fumes or airborne particles, risk of electrical shock, and blood borne pathogens. The employee may be exposed to unpleasant sights, odors, and materials. The employee may be exposed to toxic or caustic chemicals and risk of radiation. The employee may occasionally be exposed to high, precarious places and vibration.

The noise level in the work environment is usually moderate.