What are the responsibilities and job description for the Float Banking Associates - Part Time position at St. Anne's Credit Union of Fall River, MA?
St. Anne's Credit Union currently has part-time float Banking Associate positions available .
Candidates need to be available to work flexible hours to cover the Credit Union’s peak business hours, including Saturday, and be able to travel to all of our branch locations as scheduled.
- Greet members and respond to telephone inquiries regarding information concerning credit union products and services in accordance with all regulations and credit union policies and procedures
- Serve members at teller window/station
- Assist members in opening new accounts such as savings, checking, money market, and certificates of deposit. Obtain proper documentation necessary for opening such accounts. Complete online banking registration and e-statement registration with members at account opening.
- Handle member inquiries/issues regarding all deposit accounts, including but not limited to processing check orders and reorders, assisting in direct deposit of funds, lost passbooks, fraudulent account activity, and online/ mobile banking issues.
- Order and maintain debit cards for new and existing members (including the actual production of the debit cards if working in branches where production takes place)
- Perform maintenance on all existing member accounts and relationships regarding changes of address and/or information. Obtain supporting documentation.
- Renew, maintain, and redeem certificates of deposit and complete applicable documentation.
- Open Business checking and savings accounts and obtain all necessary documentation applicable to business type and/or account type. Complete business online banking applications. Complete debit card application and order business debits cards. Refer business members to appropriate business development officer for additional business services and loan requests.
- Process wire transfer requests
- Open and close safe deposit boxes
Must be friendly and detail oriented. Previous cash handling experience, strong customer service and computer skills required. We offer excellent compensation and a professional work environment. Previous credit union/banking experience is a plus.
Job Type: Part-time
Pay: $18.00 - $19.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Paid sick time
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
Education:
- High school or equivalent (Preferred)
Experience:
- Cash handling: 1 year (Preferred)
- Banking: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Work Location: In person
Salary : $18 - $19