Campus Guest Experience Coordinator

St. Ambrose University is seeking a highly organized and personable Campus Guest Experience Coordinator to lead the planning and execution of campus visits for prospective students and their families. This role is central to creating a welcoming and impactful first impression of the university.

As the Campus Guest Experience Coordinator, you'll work across departments to manage visit logistics, schedule personalized experiences using our CRM system, and ensure each guest receives a warm, informative, and memorable visit. You'll also assist with recruitment events and collaborate closely with the Director of Campus Guest Experience to support broader enrollment goals.

Key Responsibilities

• Coordinate and oversee daily campus visits and special visit events.
• Collaborate with academic and administrative departments to customize visit experiences.
• Use CRM tools to manage visit scheduling, communication, and reporting.
• Hire, train, and supervise a team of student visit assistants.
• Foster a culture of hospitality and excellence in all guest interactions.
  
  

Qualifications

• Bachelor's degree in communications, marketing, or a related field.
• Strong organizational, communication, and time management skills.
• Experience in customer service and/or public speaking.
• Ability to lead student employees with enthusiasm and professionalism.
• CRM experience and knowledge of higher education settings are a plus.
  
  

If you're passionate about creating meaningful first impressions and building connections with future students, we invite you to apply.

Benefits

• Competitive salary commensurate with experience.
• Comprehensive benefits package, including medical, dental, vision, and retirement plans.
• Generous paid time off and holidays.
• Tuition Remission.
• Professional development opportunities.
• Supportive and collaborative work environment.
• Access to campus amenities, cultural events, and recreational facilities.
  
  

At St. Ambrose University, we are more than an institution of higher learning; we are a beacon for those seeking to impact the world significantly. Guided by our foundation beliefs and values, our mission and vision reflect our dedication to fostering an inclusive, ethical, and dynamic learning environment.

How To Apply

Interested candidates should submit your resume, cover letter, and contact information for three professional references though our online application portal at https://stambroseuniv.applicantlist.com. Applications will be reviewed on a rolling basis until the position is filled. EOE