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Referral Coordinator

sstar
Fall River, MA Full Time
POSTED ON 5/24/2026
AVAILABLE BEFORE 7/24/2026

Job Description:

We’re more than just quality treatment for substance use disorders. We’re a total health community. At SSTAR, our mission is healing the community, one person at a time. We will provide a personal level of healthcare and addiction treatment that addresses the mental, physical, and spiritual well-being of everyone we touch. SSTAR is a Federally Qualified Health Center (FQHC) which affords our employees eligibility to apply for one of our three Loan Repayment Programs. 

The Referral & Authorization Specialist is responsible for processing patient insurance referrals, prior authorizations relating to patient care which includes knowledge of insurance companies. 

Benefits

  • 403B
  • Dental insurance
  • Disability insurance through Massachusetts PFML
  • Employee discounts, cell phone, eyewear etc.
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
  • Flexible Spending Account
  • Opportunities to earn CEU's
  • Voluntary Benefits including but not limited to, Disability, Life, Critical Illness, Accident and Disability Insurances

Duties & Responsibilities

  • Arrange outside medical appointments ordered by our providers.
  • The Referral & Authorization Specialist will verify insurance and complete prior authorizations
  • Liaison between Health Center and outside specialty offices.
  • Answering phone calls in the Referral Department
  • The Referral & Authorization Specialist will document all referral actions taken in the medical records
  • Other duties as required.

 Hourly Pay Rate Range: $18-22/hour

Experience and Skills:

  • High school diploma required.
  • Previous office experience required.
  • Proficient with computer systems.
  • Team Player, Respectful of others.
  • Data Entry and strong organizational skills.
  • Good communication skills.
  • Pleasant phone manner.

 

Job Benefits:

  • 403B
  • Dental insurance
  • Disability insurance through Massachusetts PFML
  • Employee discounts, cell phone, eyewear etc.
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
  • Flexible Spending Account
  • Opportunities to earn CEU's
  • Voluntary Benefits including but not limited to, Disability, Life, Critical Illness, Accident and Disability Insurances

Salary : $18 - $22

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