What are the responsibilities and job description for the Field Service Technician position at SST Direct?
Field Service Engineer / Field Service Technician
Direct Hire Opportunity | High-Tech International Manufacturer
We are seeking a Field Service Engineer or Field Service Technician for a direct hire opportunity with a global, high-tech company delivering advanced laser technology solutions to the Automotive, Aerospace, Medical, and Scientific Research industries.
📍 Available Locations
Idaho Falls, ID
Davenport, IA
💰 Compensation & Benefits
Pay: $32–$45/hour (based on experience)
Overtime & Per Diem Available
Full Benefits Package, including:
Paid Time Off (PTO)
Medical, Dental, and Vision Insurance
401(k)
Short-Term & Long-Term Disability (STD/LTD)
Relocation Package: $10,000–$15,000 for qualified candidates, which includes:
4–8 weeks of apartment or extended-stay housing
6–8 weeks of car rental
🔧 Key Responsibilities
Support customers across North America as part of the technical service team
Install, maintain, troubleshoot, and repair company equipment to high-quality standards
Perform basic retrofits and software installations
Provide customer training on equipment operation and maintenance
Complete service documentation accurately and on time
Work independently to resolve technical issues while maintaining strong customer relationships
Participate in an initial 5–6 month training program, with ongoing training on new and existing products
Take on additional responsibilities as assigned by management
✅ Qualifications
Associate degree (2-year) in Engineering or a related technical field preferred, or equivalent combination of training and experience
Strong electrical and computer systems knowledge with advanced diagnostic and troubleshooting skills
Prior experience with robotics, lasers, automation systems, or mechatronics required
Proficiency with Microsoft Office (Word, Outlook, Excel, PowerPoint)
Ability to work independently in a field-based environment
✈️ Travel Requirements
100% travel within North America to support customer sites and possible international
Occasional overnight stays required
Valid driver’s license required
Ability to obtain a U.S. passport
Must be able to rent automobiles
INDH
Salary : $32 - $45