What are the responsibilities and job description for the Project Director position at SSRS?
Project Director
At SSRS, the work we do has an impact. We give people the chance to be heard by conducting quantitative and qualitative research on a variety of topics including current events, health care, customer satisfaction, politics, media usage, sports, and more.
Our team of critical thinkers has genuine enthusiasm for our work and a shared goal to connect people through research. Our process fosters transparency through collaboration.
We are seeking a Project Director (PD) who will support our work and grow with us. The PD plays a key role in our work and is responsible for coordination and dissemination of study specifications, communication between divisions, and oversight of quality assurance protocols. This is a junior-level project management position in Client Services with significant growth opportunity.
Ideal candidates are curious, proactive, organized, and detail-oriented professionals who enjoy a fast-paced work environment.
Ideal candidates are hybrid, based in our Glen Mills, PA office two days a week, but remote work is a possibility for the right candidate.
Key Responsibilities:
- Provide research support for a wide variety of studies using different survey modalities.
- Responsible for quality control of projects, including checking survey programs, mailing materials, coding, crosstabulations, SPSS files, and all other client deliverables.
- Communicate with internal operational teams.
- Maintain project-specific schedules and monitor timelines.
- Document project processes and procedures.
- Review and format survey questionnaires.
- Produce fieldwork and progress reports and draft basic analysis of trends and outliers.
- Prepare data reports in Word, Excel, and PowerPoint.
- Collaborate with the Research Director on client communications.
- Conduct background research.
- Perform other duties as the needs of the business dictate.
Minimum Requirements:
- Bachelor’s degree.
- Knowledge about survey research, data collection, data flow processes, and data analysis.
- 2-3 years of relevant experience in a social science field or market research, or the equivalent combination of education and work experience.
- 1 year of experience in quantitative analysis using SPSS (using syntax), SAS, STATA, or R. SPSS is preferred.
- Proficiency in Microsoft products (Outlook, Word, Excel, and PowerPoint).
- Strong written and verbal communication skills in English.
- Well-developed skills in critical thinking, problem-solving, organization, attention to detail, and time management.
- Ability to handle multiple projects, including quick turnaround studies, with dexterity and responsiveness.
- Professional attitude and strong interpersonal skills with demonstrated ability to work cross-functionally.
- Ability to work occasional evenings or weekends as projects require.
Desired Qualifications:
- Written and verbal proficiency in Spanish.
- Experience conducting qualitative research, including cognitive interviewing, in-depth interviews, or focus groups.
Please include a cover letter with your application, emailed to: lshaheen@ssrs.com
Our goal is to promote diversity, creativity, and flexibility across our teams while strengthening problem-solving abilities and collaboration.
Ready to be part of something bigger? Apply today to join the team that is redefining research to impact positive change.