What are the responsibilities and job description for the Security Officer position at SSM Health?
It's more than a career, it's a calling
WI-SSM Health St. Mary's Hospital - MadisonWorker Type:
Job Highlights:
Join a team where your work matters—every moment, every patient, every community. At SSM Health, you'll be empowered to grow, supported to thrive, and inspired to make a lasting impact.
Security Officers help maintain a safe and secure environment for patients, visitors, and caregivers by monitoring facilities, responding to emergencies, and assisting with de-escalation situations. Their presence is essential to protecting people, preventing disruptions, and supporting a safe healthcare experience for everyone. Candidates for this role must have a valid Driver's License and be willing to complete a psychiatric evaluation as part of the hiring process.
Department: Security
Schedule: full-time 40 hours per week | evening shift with every other weekend rotation
Apply today. SSM Health – We bring out the incredible in you, everyday.
Job Summary:
Provides a reasonably safe and secure environment by providing security services for the staff, patients, visitors, and premises as well as be first responders to urgent facility matters.Job Responsibilities and Requirements:
PRIMARY RESPONSIBILITIES
- Protects property and staff by conducting interior and exterior rounds, observing for safety and security issues, theft, and monitoring of parking lots.
- Promotes visitor and employee safety while they are on the organization's property by providing door checks, detecting lighting deficiencies, confirming proper operation of elevators, assisting with disruptive individuals, patient restraints and provides escorts to both staff and clients when requested.
- Responds to overhead pages or requests for assistance, including escorting emergency personnel through the building, as well as provide post-mortem services.
- Provides professional customer service when dealing with complex and dynamic situations when approached by staff or clients and utilizes a proactive approach to identifying safety and security hazards by communicating with clinical staff.
- Observes and reports any security concerns/assessments. Completes incident reports and shift logs and forwards to appropriate individuals.
- Provides maintenance assistance through property conservation and campus safety approaches such as: alarm testing, check life safety equipment, automated external defibrillators (AEDs), oxygen tanks, fire extinguishers, access control, badging, etc., door integrity checks etc.
- Enforces policies and procedures of the organization.
- Assist with monitoring, reviewing and investigating incidents utilizing the video management system.
- May operate motor vehicle to patrol.
- Works in a constant state of alertness and safe manner.
- Performs other duties as assigned.
EDUCATION
- High School diploma/GED or 10 years of work experience
EXPERIENCE
ADDITIONAL REQUIREMENTS
- Following extension of a conditional offer of employment, applicant must successfully complete a psychological assessment to confirm suitability for the rigors of providing security services as set forth in this job description.
PHYSICAL REQUIREMENTS
- Constant use of hearing to receive oral communication and hear alarms, malfunctioning machinery, etc.
- Constant use of vision for distances near (20 inches or less) and far (20 feet or more).
- Constant lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
- Frequent use of speech to share information through oral communication.
- Frequent lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
- Frequent standing, twisting and walking.
- Frequent use of vision to judge distances and spatial relationships and to identify and distinguish colors.
- Occasional bending, stooping, climbing, kneeling, sitting, squatting, reaching, gripping and repetitive foot/leg and hand/arm movements.
- Occasional lifting/carrying and pushing/pulling objects weighing over 50 lbs.
- Occasional keyboard use/data entry.
- Occasional use of smell to detect/recognize odors.
- Occasional driving.
- Rare crawling, running and lifting/moving patients.
REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS
State of Work Location: Illinois
- Driving Record - Motor Vehicle Report (MVR)
- And
- Driver License - Issued in the United States
- And
- Firearm Owner Identification Card (FOID) - Illinois State Police
- And
- Permanent Employee Registration Card (PERC) - Illinois Department of Financial and Professional Regulation (IDFPR)
- Or
- Active Law Enforcement Officer - Illinois Law Enforcement Training Standards Board (ILETSB)
State of Work Location: Missouri & County of Work Location: All Except St. Charles County
- Driving Record - Motor Vehicle Report (MVR)
- And
- Driver License - Issued in the United States
State of Work Location: Missouri & County of Work Location: St. Charles County
- Driving Record - Motor Vehicle Report (MVR)
- And
- Driver License - Issued in the United States
- And
- Security Officer License - St. Charles County
- Or
- Security Officer License - St. Louis Metropolitan Police Department
State of Work Location: Oklahoma, Wisconsin
- Driving Record - Motor Vehicle Report (MVR)
- And
- Driver License - Issued in the United States
Work Shift:
Evening Shift (United States of America)Job Type:
Department:
SSM Health is an Equal Opportunity Employer. SSM Health provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, pregnancy, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law. Click here to learn more.