What are the responsibilities and job description for the Scheduler position at SSM Health?
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MO-SSM Health Saint Louis University Hospital 1201 GrandWorker Type:
RegularJob Highlights:
This is a full-time, on-site position working Monday through Friday from 8:00 AM to 4:30 PM. The role requires a minimum of one year of scheduling experience, along with strong computer and customer service skills.
Job Summary:
Responsible for collecting data directly from patients and referring provider offices to confirm and create scheduled appointments for patient services.Job Responsibilities and Requirements:
PRIMARY RESPONSIBILITIES
- Coordinates scheduling and referrals to other healthcare providers and services. Obtains approval for schedule changes or cancellations as appropriate.
- Assists with maintenance and updating of provider contact information.
- Ensures that all medical appointments, special instructions and patient information is entered into electronic medical system.
- Follows site-specific protocols and maintains up-to-date documentation to ensure compliance.
- Identifies process improvement opportunities and participates in improvement plans.
- Works on special projects as needed.
- May review the work of others.
- Performs other duties as assigned.
EDUCATION
- High School diploma/GED or 10 years of work experience
EXPERIENCE
- One year experience
PHYSICAL REQUIREMENTS
- Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
- Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
- Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
- Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
- Frequent keyboard use/data entry.
- Occasional bending, stooping, kneeling, squatting, twisting and gripping.
- Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
- Rare climbing.
REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS
- None
Department:
2065000037 Ortho Clinic CSMWork Shift:
Day Shift (United States of America)Scheduled Weekly Hours:
40SSM Health is an Equal Opportunity Employer. SSM Health provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, pregnancy, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law. Click here to learn more.