Revenue Cycle Instructional Designer

It's more than a career, it's a calling.

IL-REMOTE

Worker Type:

Regular

Job Highlights:

Shape the Future of Revenue Cycle Operations – Join Us as an Instructional Designer! **this is a remote role**

We’re looking for a Revenue Cycle Instructional Designer to create innovative learning experiences that drive operational excellence. If you have a passion for instructional design, healthcare systems like Epic, and continuous improvement, this is your chance to shine!

Apply now and help us transform the way we learn and work!

What you will do:

• Design & Develop: Create engaging learning content and programs that improve Revenue Cycle performance, including leadership development and team-building initiatives.
• Deliver Training: Facilitate instructor-led, teachbacks, train the trainer, and virtual classes on technical tools such as Epic, OnBase, vendor platforms, and electronic eligibility verification systems.
• Analyze Needs: Conduct training needs assessments to identify skill gaps and tailor solutions that align with business objectives.
• Support Transformation: Drive adoption during new system implementations and process changes.
• Evaluate & Improve: Monitor learner progress, conduct post-training evaluations, and continuously refine curricula using best practices and emerging technologies.
• Collaborate: Partner with management and subject matter experts to design solutions that meet operational goals.
• Innovate: Stay ahead of learning trends and apply adult learning principles to create impactful experiences.
  
  

What We’re Looking For

• Education: Bachelor’s degree or equivalent combination of education and experience.
• Experience: Minimum of 3 years in instructional design, training, or education—preferably within Revenue Cycle or healthcare operations.
  
  

Skills:

• Strong knowledge of adult learning principles
• Expertise in instructional design and curriculum development
• Proficiency with Epic and related Revenue Cycle tools
• Excellent communication and facilitation skills
• Ability to manage multiple projects and adapt to evolving priorities
  
  

Why Join Us?

• Be part of a team that values innovation, collaboration, and continuous improvement.
• Make a measurable impact on operational efficiency and staff development.
• Enjoy opportunities for professional growth in a dynamic healthcare environment.
  
  

Ready to transform learning and drive success? Apply today!

Remote work: This position may be eligible for remote work in accordance with SSM policies. Note that remote work is not permissible in some states; Human Resources should be consulted for additional information and guidance.

• Candidates must reside in MO, IL, OK, or WI
  
  

Pay Range:

$64,334.40 - $96,512.00

Pay Rate Type:

Salary

SSM Health values the skills and talents that each team member brings to our organization. Compensation for this role is based on a variety of components including relevant experience, labor market, and other qualifications. The posted pay range for this position is what SSM Health reasonably expects, in good faith, to offer based on the circumstances at the time of posting. SSM Health may ultimately pay more or less than the posted range as permitted by law.

Job Summary:

Designs, develops, and delivers content programs that improve Revenue Cycle organizational effectiveness including transformation for a department or entity, leadership development, team building, and continuous improvement.

Job Responsibilities and Requirements:

Primary Responsibilities

• Collaborates with departments to provide continuous improvement through training and education.
• Responsible for planning, developing, and presenting effective skills training, technical instruction, and education materials for staff members within Revenue Cycle (technical instruction includes efficient use of Epic, On-Base, vendor websites, electronic eligibility verification or other tools that support the revenue cycle process).
• Conducts training needs analysis based on job tasks and skills, to ascertain training needs.
• Develops and delivers training curriculum to support revenue cycle operations and business processes using a variety of delivery formats including traditional instructor-led training, and virtual classes.
• Supports new system implementations.
• Conducts ongoing evaluations and assessments to ensure program effectiveness and recommends and implements modifications. Monitors course participants' progress throughout assigned courses. Conducts post-training evaluations and analyzes results. Updates curricula and explores new materials for program participants.
• Applies knowledge of adult learning principles to create various types of learning content.
• Collaborates with management and subject matter experts to understand desired performance, assess learning needs, and develop appropriate training solutions.
• Stays current on best practices, evolving learning trends, instructional methods/techniques, and emerging technologies.
• Performs other duties as assigned.
  
  

EDUCATION

• Bachelor's degree or equivalent combination of education and experience
  
  

Experience

• Three years' experience
  
  

Physical Requirements

• Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
• Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
• Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
• Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
• Frequent keyboard use/data entry.
• Occasional bending, stooping, kneeling, squatting, twisting and gripping.
• Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
• Rare climbing.
  
  

Required Professional License And/Or Certifications

• None
  
  

Department:

8700050033 QA and Training

Work Shift:

Day Shift (United States of America)

Scheduled Weekly Hours:

40

Benefits:

SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.

• Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).
• Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.
• Upfront Tuition Coverage: we provide upfront tuition coverage through FlexPath Funded for eligible team members.
  
  

Explore All Benefits

SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, pregnancy, veteran status, or any other characteristic protected by applicable law. Click here to learn more.