What are the responsibilities and job description for the Medical Equipment and Supply Specialist position at SSM Health?
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WI-SSM Health at Home JanesvilleWorker Type:
RegularJob Highlights:
Onsite | Monday–Friday, 8:30 a.m.–5:00 p.m. | No on‑call
Support daily scheduling and logistics in a fast‑paced environment. This role requires strong computer skills, clear communication, attention to detail, and the ability to multitask while adapting to changing priorities. Ideal candidates are organized, task‑focused, empathetic, and collaborative team players with strong time management and problem‑solving skills.
Job Summary:
Acts as a liaison between employees, providers, payers, customers, and other health care providers to obtain necessary documentation and process orders for medical equipment and supplies.Job Responsibilities and Requirements:
PRIMARY RESPONSIBILTIES
- Obtains and interprets medical documentation, compares documentation with insurance coverage criteria, and creates orders to provide medical equipment and supplies.
- Verifies patient insurance eligibility/benefits and communicates financial responsibilities to patients, caregivers, and other health care providers.
- Reviews, obtains, and logs appropriate medical documentation that supports the reimbursement of equipment/supplies.
- Performs accurate data entry into operating system and processes orders for appropriate equipment/supplies to ensure delivery and correct billing.
- Communicates with patients, employees, payers, caregivers, and other health care providers on status of orders.
- Collects payments from patients for coinsurance, copays, and self-pay items.
- Obtains written orders and prior authorization for appropriate equipment/supplies.
- Ensures compliance with Medicare, Medicaid and Accreditation Standards.
- Works in a constant state of alertness and safe manner.
- Performs other duties as assigned.
EDUCATION
- High School diploma/GED or 10 years of work experience
EXPERIENCE
- Two years' experience
PHYSICAL REQUIREMENTS
- Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
- Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
- Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
- Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
- Frequent keyboard use/data entry.
- Occasional bending, stooping, kneeling, squatting, twisting and gripping.
- Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
- Rare climbing.
REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS
- None
Department:
8055000174 Clinical AdministrationWork Shift:
Day Shift (United States of America)Scheduled Weekly Hours:
40Benefits:
SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.
Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).
Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.
Upfront Tuition Coverage: we provide upfront tuition coverage through FlexPath Funded for eligible team members.
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SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, pregnancy, veteran status, or any other characteristic protected by applicable law. Click here to learn more.