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Patient Service Specialist- FLOAT/ SPLIT

SSM Health Physical Therapy
Ballwin, MO Full Time
POSTED ON 12/11/2025 CLOSED ON 12/25/2025

What are the responsibilities and job description for the Patient Service Specialist- FLOAT/ SPLIT position at SSM Health Physical Therapy?

Overview

Position:Â

Patient Service Specialist- FLOAT/SPLITÂ

Location: Manchester D1 20 HOURS/Floating 20 HOURS- Will Float into St. Louis City, St. Louis County, Jefferson County, Warren County, St. Charles County. Illinois counties include Monroe, Madison, and St. Clair County.Â

Type of Employment:Â

Full-time

Schedule: 40 Hours- Must be flexible between the hours 7A-7P, Monday-Friday

Compensation:Â

$19/hour- Increases based on experience.

When patients enter our outpatient physical therapy center we want them to have an exceptional experience – starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and the business side of our center. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room.

Why Join Us

(benefits for full-time at 32 hours/week)

  • Start Strong Our mentorship and orientation programs ensure a successful transition


  • Recharge & Refresh

    Generous PTO to maintain a healthy work-life balance



  • Your Health Matters

    Comprehensive medical/RX, health, vision, and dental plan offerings



  • Invest In Your Future

    Company-matching

    401(k) retirement plans as well as life and disability protection

    Check out the video below for additional insight into the work of our Patient Service Specialists!Â

    Responsibilities

    • Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
    • Schedule patient appointments in person and via phone
    • Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
    • Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

    Qualifications

    Minimum:

    • High School Diploma or GED

    Preferred

    • 1 Year Front Desk experience
    • Healthcare experience

    Additional Data

    Equal Opportunity Employer/including Disabled/Veterans

    Salary : $19

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