What are the responsibilities and job description for the Centralized Scheduler position at SSM Health Physical Therapy?
SSM Health Physical Therapy - Outpatient Division
Centralized Scheduler - ON-SITE - Hazelwood, MO
Full Time - Monday Through Friday
Monday-Friday 7:30 AM-6:30 PM
We are looking for a dynamic Central Scheduler to join our team! Our Central Schedulers work with referral sources to ensure that each patient gets scheduled at the appropriate clinic and can receive the best quality care. Our Central Schedulers make and take calls to patients to get them scheduled at one of our clinics. We are looking for someone with exceptional customer service, multitasking skills, computer skills, and adaptability.
Centralized Scheduler - ON-SITE - Hazelwood, MO
Full Time - Monday Through Friday
Monday-Friday 7:30 AM-6:30 PM
We are looking for a dynamic Central Scheduler to join our team! Our Central Schedulers work with referral sources to ensure that each patient gets scheduled at the appropriate clinic and can receive the best quality care. Our Central Schedulers make and take calls to patients to get them scheduled at one of our clinics. We are looking for someone with exceptional customer service, multitasking skills, computer skills, and adaptability.
- Must have great phone personality!*
- High volume calls - making and taking - to schedule patients for physical therapy
- Supports 84 outpatient physical therapy clinics
- Obtain and track authorizations
- Exceptional communication and customer service skills
- Multitasking
- Working with dual monitors
- Use of EPIC system
- Working with clinic staff and referral sources
- Ability to explain processes to patients
- High School Diploma or equivalent required
- One year in medical office setting that required multi-tasking
- Knowledge of health insurance preferred
- Strong computer and customer service skills a must