What are the responsibilities and job description for the Service and Installation Dispatcher - Bakersfield position at SSD Alarm?
With over 50 years in the industry, SSD Alarm has grown to become one of the largest and most respected providers of integrated security and fire solutions in the U.S. We own and operate our own UL Central Station and have built a strong reputation in the industry for technical expertise and service. Our company continues to grow by focusing on customer service excellence and leading in technology. We seek top talent in the Security Industry.
We are seeking a Service and Installation Coordinator in Bakersfield, CA. The ideal candidates are interested in career growth, detailed and have a passion for the security systems industry. SSD invests in employees’ personal and professional growth by providing on-going training opportunities to stay ahead of the competition. We value hard work and dedication and believe in fostering growth through internal development and promotion where applicable.
This is an office-based role responsible for coordinating technician schedules and managing customer service requests to help keep daily service operations organized and running efficiently.
In this role, you will communicate with customers, coordinate technician schedules, and ensure service requests are documented and scheduled accurately. This position works in a fast-paced service environment and requires someone who can stay organized while managing multiple priorities throughout the day while supporting field technicians from the office.
Qualifications:- Experience coordinating schedules, managing service requests, or supporting field technicians from an office-based role
- Strong organizational skills and ability to manage multiple priorities at once
- Professional and friendly phone communication skills
- Ability to work in a fast-paced service environment
- Strong attention to detail and follow-through
- Ability to multi-task and prioritize tasks throughout the day
Benefits:
We recognize people as our most valuable asset. Our competitive salary and benefits package includes 401K, medical, dental, vision & life insurance, paid company holidays & vacations.
*SSD Alarm is an Equal Opportunity Employer. Employment contingent upon successful completion of post-offer background screening and drug testing.
Salary : $18 - $23