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PROJECT MANAGER, STRATEGIC INITIATIVES

SSC Services For Education
Charlotte, NC Full Time
POSTED ON 9/30/2026
AVAILABLE BEFORE 10/28/2026
SSC

Position Title: PROJECT MANAGER, STRATEGIC INITIATIVES

SSC Services for Education is known for our expertise, commitment, and value; and we at SSC truly believe that our people are our greatest asset. By utilizing our associates’ knowledge and experience alongside SSC’s extensive training, providing supportive management, and offering unparalleled wage and benefit packages as well as career advancement opportunities, we have developed a workforce that differentiates us from our competitors.

SSC Services for Education is a Nationwide Best in Class Facility Service Provider. As a member of Compass Group, North America, we want you to be as great as you can be. We empower our associates to direct their own future, keeping them confident that we support them every step of the way. As a result, our associates embody greatness through their actions, natural passion for quality, and a can-do attitude. The opportunity for greatness is real at SSC and throughout the Compass world.

This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email MyReferral@compass-usa.com.

Job Summary

The Project Manager, Strategic Initiatives plays a key role in driving high-impact, enterprise-wide initiatives that support SSC’s growth, operational excellence, and long-term business strategy. This position is part of the Strategic Initiatives team and provides the opportunity to lead projects that deliver measurable business value across multiple functions and stakeholders.

The role focuses on two primary areas:

  • Operational Readiness & Business Support
    • Lead operational planning and execution for new account launches, business expansions, transitions, and account closures.
    • Ensure seamless implementation and stakeholder alignment during critical business milestones.
  • Continuous Improvement & Change Management
    • Drive process optimization, training enhancements, and large-scale organizational change initiatives.
    • Identify opportunities to improve efficiency, effectiveness, and service delivery across the organization.
The successful candidate will manage projects from conception through completion, influence cross-functional teams, and champion change that supports SSC’s strategic objectives.

Key Responsibilities

  • Lead the planning, execution, and successful delivery of strategic projects across the organization.
  • Define project scope, objectives, timelines, deliverables, and success metrics aligned with business goals.
  • Analyze business processes, workflows, and operational challenges to identify solutions and improvement opportunities.
  • Develop and manage comprehensive project plans, including resource requirements, milestones, risks, and dependencies.
  • Monitor project progress, evaluate results, and adjust plans as needed to ensure successful outcomes.
  • Facilitate communication and collaboration among stakeholders at all levels of the organization.
  • Drive adoption of new processes, systems, and initiatives through effective change management strategies.
  • Prepare and deliver project updates, recommendations, and executive-level presentations.
  • Coordinate project activities with regulatory agencies, government entities, and external partners when applicable.
  • Support additional strategic initiatives and special projects as assigned.

Qualifications

  • Bachelor’s degree in Business, Project Management, Operations, or a related field, or equivalent professional experience.
  • 1-3 years of project management, business operations, consulting, process improvement, or related experience.
  • Strong analytical and problem-solving skills with the ability to translate data into actionable insights.
  • Demonstrated ability to lead change initiatives and influence stakeholders without direct authority.
  • Excellent verbal, written, and presentation communication skills.
  • Proven ability to manage multiple priorities and projects simultaneously in a fast-paced environment.
  • Highly organized with strong attention to detail and project execution discipline.
  • Proficiency in Microsoft Office Suite and project management tools.
  • Positive, proactive mindset with a strong sense of ownership and accountability.

Preferred Qualifications

  • Experience supporting operational transitions, business implementations, or organizational change initiatives.
  • Exposure to continuous improvement methodologies such as Lean, Six Sigma, or process optimization frameworks.
  • Experience working with cross-functional teams in a matrixed environment.

Apply to SSC today!

SSC is a member of Compass Group USA.

Click here to Learn More about the Compass Story

Associates at SSC are offered many fantastic benefits.

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Applications are accepted on an ongoing basis
  • Paid Parental Leave
  • Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_SSC.pdf

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis.

SSC maintains a drug-free workplace.

Salary.com Estimation for PROJECT MANAGER, STRATEGIC INITIATIVES in Charlotte, NC
$136,183 to $171,501
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