Event Set Up Associate

Event Set Up Associate

Who are we:

For more than 50 years, SSA has partnered with cultural attractions to design the hospitality experience journey, freeing our partners to remain mission-focused.  We bring together admissions, culinary, and retail with innovation and human connection to shape a seamless guest journey.

Our focus is on people, innovation, and operational intelligence as a means to create special moments with lasting impact. We call it 452 Hospitality, the foundation of how we serve our partners and their communities.

Position Title: Event Set Up Associate

Reports to: Catering Operations Manager(s)

Responsibilities 

• Follow venue diagrams to successfully set up catering and parkwide events.
  • Set up tables, chairs, and other required equipment.
  • Work with outside vendors with set up/installation of rented equipment such as tents and staging.
  • Assist with dropping linens, polishing glassware and silverware, and setting tables when needed.
• Help as needed throughout the event. This includes, but not limited to, fixing or replacing equipment and running product throughout the zoo.
• Tear down or flip venue spaces to prepare for upcoming events.
  • Remove and dispose of trash based on the zoo’s guidelines.
  • Properly store the tables, chairs, and equipment while not in use.
  • Ensure the space is clean and free of any debris.
  • Correctly set aside any rental orders for pick up.
• Meet expectations of proper setup, breakdown, and cleanup of each event.
• Display a sense of urgency at all times. 
• Adhere to all company policies and procedures. 
• Follow health and safety practices at all times. 
• Maintain a clean, safe, and organized work environment. 
• Uphold and demonstrate a complete understanding of company policies and procedures. 
• Perform other tasks as deemed necessary. 

IDEA Belonging 

• Promote an inclusive & supportive approach within the Brand team, with networking continuing at all units.
• Focuses on removing barriers and empowering growth and opportunity for team members at all levels.
• Leads by example through Sustainability/Conservation efforts; displays knowledge of efforts in business application as well as giving adequate opportunity for teaching to unit staff as necessary. 
• Engages with SSA/Unit in driving community effort through engagement activities and focus. On opportunities of giving back.

Job Requirements 

• Physically able to lift heavy objects and move them from one location to another.
• Ability to work varied hours/days, including nights, weekends and holidays, as needed. 
• Ideal candidate is a team player, personable, professional, upbeat and energetic, and takes initiative.  

Previous Experience

• Ability to read a Banquet Event Order preferred but not required.
• All education backgrounds eligible. 

This is by no means an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job description. SSA Group reserves the right to revise the job description or to require that other or different tasks are performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs or technological developments) 

Compensation and Benefits

• Eligible for overtime pay.
• On-Demand Pay Program: Get access to a portion of earned wages before payday.
• Meal Plan & Employee Discounts at applicable locations.
• Participation in a 401(k) program with a 15% company match (must be 21 years or older, eligible after one year of employment with 1,000 hours worked, available to enroll during Open Enrollment Periods).

• Tuition Discount through Partnership College.
• Up to 8 hours of Bereavement Leave
• Holiday pay of 1.5× the regular rate is provided for hours worked on Christmas Day and Thanksgiving Day.
• Paid sick leave is provided in accordance with applicable state and local laws. Accrual rates, caps, and usage rules vary by location. 

Locations include: Arizona, California, Chicago, Pittsburgh, Connecticut, Illinois, Massachusetts, Michigan, Minnesota, Missouri, New Mexico, New York, Rhode Island, Washington, D.C..  Colorado: Employees accrue 1 hour of paid sick leave for every 30 hours worked, up to 48 hours per year, under the Healthy Families and Workplaces Act (HFWA).  Maryland: Employees accrue at least 1 hour of paid sick and safe leave for every 30 hours worked, up to 40 hours per year, as required under the Maryland Healthy Working Families Act.  Washington: Employees accrue 1 hour of paid sick leave for every 40 hours worked, in accordance with the Seattle Paid Sick and Safe Time.

SSA Holdings and its affiliated companies, including SSA Group, A&F Souvenir, Cinchio Solutions, and Behavioral Essentials, are equal opportunity employers. We are committed to diversity and inclusion in our hiring practices and welcome applicants from all backgrounds. A diverse team strengthens our collective impact.

All California Residents: By submitting your job application, you agree you have reviewed the SSA Group California Consumer Privacy Act (CCPA) Candidate and Employee Privacy Notice ("Notice").  

San Francisco Residents: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Please see the "Fair Chance Ordinance - Know Your Rights" document for more information. By submitting your job application, you agree you have reviewed the "Fair Chance Ordinance - Know Your Rights" document. 

Salary : $16