What are the responsibilities and job description for the Dispatcher Service Coordinator position at SRV Temperature Solutions?
Dispatcher Service Coordinator
Qualifications:
Location: St. George, UT
Company: SRV Refrigeration
Employment Type: Full-Time
Pay Based on Experience: $20-$25/hr.
ABOUT US:
At SRV Refrigeration, we provide exceptional service and support to our clients. We specialize in HVAC-Refrigeration services and we’re looking for a Dispatch Service Coordinator to help us streamline operations and enhance customer satisfaction.
What we offer:
Are you a detail-oriented and organized individual with a knack for problem-solving? Do you thrive in fast paced environments and enjoy coordinating logistics? If so, we want you to be our next Dispatch Service Coordinator!
Key Responsibilities:
Key Responsibilities:
- Coordinate and schedule service calls and deliveries for technicians and drivers
- Maintain accurate records of dispatch activities, service requests, and customer interactions.
- Communicate effectively with team members, customers, and vendors to ensure timely service delivery.
- Monitor and track service progress and address any issues that arise during dispatching.
- Utilize dispatch software and other tools to optimize routes and improve efficiency.
- Provide exceptional customer service by addressing inquiries and resolving concerns promptly.
Qualifications:
- Previous experience in dispatch coordination or related role (2 years preferred)
- Excellent organizational and multitasking skills
- Strong communication abilities, both verbal and written.
- Proficient in using dispatch software and Microsoft Office Suite
- Ability to work independently and as part of a team
- High school diploma or equivalent; additional certifications in logistics or management is a plus.
Location: St. George, UT
Company: SRV Refrigeration
Employment Type: Full-Time
Pay Based on Experience: $20-$25/hr.
ABOUT US:
At SRV Refrigeration, we provide exceptional service and support to our clients. We specialize in HVAC-Refrigeration services and we’re looking for a Dispatch Service Coordinator to help us streamline operations and enhance customer satisfaction.
What we offer:
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- A supportive and collaborative work environment.
- Paid vacations and holidays since day 1
- Benefit packages available for full-time employees after 60 days-Medical, Dental, Vision, Life and Short-term Disability
Salary : $20 - $25