What are the responsibilities and job description for the Installation Support Engineer - Marine Electronics position at SRT Marine Systems plc?
SRT Marine Systems plc (SRT) is a global leader in maritime domain awareness technologies, delivering systems and products that enhance maritime safety, security, environmental protection, and operational performance worldwide.
®em-trak is SRT’s internationally recognized AIS and marine communications brand, with a global network and a significant installed base across leisure, commercial, and government markets. Our portfolio includes AIS Class A and B transceivers, small vessel trackers and integrated VHF/AIS systems, with continued expansion into a broader connected marine ecosystem. The ®em-trak products work hand-in-hand with our next generation of maritime domain awareness technologies “MDA”, products, and systems that significantly enhance security, safety, environmental protection, and sustainability. Our customers are global and range from the largest national coast guards to individual vessel owners.
SRT is an exciting company where high-quality results are rewarded. We are ambitious and constantly seek to innovate in order to deliver better products and services to our customers. We strive to make SRT a rewarding and challenging place to work, where talented, hard-working individuals have the opportunity to make a real impact across the marine industry.
As we continue our growth, we are seeking an experienced Installation Support Engineer. This is a truly progressive role where you, as an individual, can and will make a huge impact on the future growth of the ®em-trak brand!
The role acts as the internal authority on real-world transceiver installation best practice, supporting systems projects, assisting dealers and end users with more complex installation requirements, and helping develop robust installation standards, guidance and training materials to ensure reliable long-term performance in both leisure and commercial marine environments.
Key Responsibilities Installation Support Engineer (not Exhaustive)
®em-trak is SRT’s internationally recognized AIS and marine communications brand, with a global network and a significant installed base across leisure, commercial, and government markets. Our portfolio includes AIS Class A and B transceivers, small vessel trackers and integrated VHF/AIS systems, with continued expansion into a broader connected marine ecosystem. The ®em-trak products work hand-in-hand with our next generation of maritime domain awareness technologies “MDA”, products, and systems that significantly enhance security, safety, environmental protection, and sustainability. Our customers are global and range from the largest national coast guards to individual vessel owners.
SRT is an exciting company where high-quality results are rewarded. We are ambitious and constantly seek to innovate in order to deliver better products and services to our customers. We strive to make SRT a rewarding and challenging place to work, where talented, hard-working individuals have the opportunity to make a real impact across the marine industry.
As we continue our growth, we are seeking an experienced Installation Support Engineer. This is a truly progressive role where you, as an individual, can and will make a huge impact on the future growth of the ®em-trak brand!
- Please note – the role of Installation Support Engineer is both office-based support; and international travel in support of our customers (sometimes with short notice)
The role acts as the internal authority on real-world transceiver installation best practice, supporting systems projects, assisting dealers and end users with more complex installation requirements, and helping develop robust installation standards, guidance and training materials to ensure reliable long-term performance in both leisure and commercial marine environments.
Key Responsibilities Installation Support Engineer (not Exhaustive)
- Define and maintain installation standards and best practices for transceiver deployments across both ®em-trak products and systems projects
- Produce clear installation guidance, visual reference materials and technical documentation to support our customers
- Deliver installation guidance and technical training to our partners where required
- Support installation governance, evidence capture and deployment sign-off processes
- Review and validate installation quality, identifying risks, recurring issues and improvement opportunities
- Provide remote and on-site deployment support including FAT/SAT activities where required
- Assist with troubleshooting installation, RF, GNSS, power and connectivity-related issues
- Feed field observations, recurring issues and lessons learned back into Engineering and Product teams
- Strong marine electronics installation experience. Marine electronics or electrical qualifications such as AMEI (Advanced Marine Electronics Installer) or BMET (British Marine Electrical Technician) are beneficial, however strong practical field experience will be considered equally important, and candidates may be qualified through experience rather than formal certification
- Practical understanding of AIS, GNSS, VHF and marine RF systems
- Strong troubleshooting and fault-finding ability
- Ability to work directly with customers, installers and project teams
- Excellent salary and package
- Private health care
- Career Development opportunities