What are the responsibilities and job description for the Customer Service Associate position at SRS Distribution?
We are actively seeking a self-motivated, customer service-oriented individual that is a team player. This full-time Customer Service Associate will be responsible for order entry at the sales counter with other related warehouse duties such as stocking shelves, shipping product, loading trucks, along with some driving as well. Workweek is Monday through Friday, with an opportunity for overtime during the busy season.
ESSENTIAL DUTIES
- Entering orders at point of sale using the company computer system
- Interacting with customers over the phone, via email and in person
- Order picking/staging
- Replenishment
- Shipping/receiving
- Loading/unloading delivery vehicles
- Delivering product to customers and branch locations
- An eye for safety including pre-trip inspections, securing loads and strict adherence to DOT/CDL regulations.
- Understanding and adherence to the regulations detailed in the FMCSA.
- Other related duties as assigned
REQUIREMENTS
- Basic computer knowledge, including keyboard (typing), mouse and Internet use
- Acceptable driving record
- Verifiable driving history
- Forklift experience helpful
- Ability to lift up to 75 lbs on a repetitive basis
- Bilingual (English and Spanish) is preferred, but not required
- Able to pass pre-employment drug test and DOT physical
We’ve all heard that employees are the number one asset in an organization, but assets are depreciated over time. Why would anyone want to lose value or even purpose? Employees are more than an asset; they are part of the life force that drives the company forward. We embrace the mindset of the “Make Money and Have Fun” culture.
Job Location:
As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws. If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact Human Resources at US: 855.556.3221, or by email to: HR@Help.SRSDistribution.com with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply. All employment offers are contingent upon successful completion of a background check and drug screen, as permitted by law.
Competitive weekly/bi-weekly pay, discretionary bonuses, 401(k) with company match, Employee Stock Purchase Plan, paid time off (vacation, sick, volunteer, holidays, birthday, floating), medical/dental/vision, flexible spending accounts, company-paid life and short-term disability, plus optional long-term disability, and additional life insurance.
Benefits
- Competitive salaries for all team members paid weekly
- 401(k) Retirement Plan with company matching
- Employee Stock Purchase Program
- Paid Vacation, Sick Time, Volunteer Day, Holidays, Birthday, and Floating Holidays
- Paid Parental Leave, Adoption Assistance Program
- Medical, Dental and Vision Benefits
- Flexible and Dependent Care Spending Accounts
- Company paid Life insurance and Short-Term Disability
- Additional Life Insurance and Long-Term Disability also offered
- Mental, Physical and Emotional Well-Being Programs for Employees and Families
- Wellness Program and Safety Program with Bonuses for our Drivers
- Employee Referral Bonus Program
Salary : $19 - $21