International Logistics Manager

Position Purpose:

The International Logistics Manager will lead the development and scaling of SRS Transport’s global import operations as the company establishes itself as its own Importer of Record. This role is responsible for building compliant, cost-effective, and efficient import processes, ensuring adherence to all regulatory requirements, and partnering with internal stakeholders to deliver sustainable, scalable solutions. In addition to import compliance, the position will support broader transportation initiatives, leveraging expertise in customs regulations, tariff classification, documentation, and freight forwarding to guide the organization toward a mature and self-sufficient import operation.

Key Responsibilities:

• Establish and manage SRS Transport’s Importer of Record processes, ensuring compliance with U.S. Customs & Border Protection (CBP), Partner Government Agencies (PGAs), and other regulatory bodies.
• Oversee all aspects of import compliance, including tariff classification, valuation, documentation (HTS codes, invoices, packing lists, certificates of origin), Free Trade Agreement (FTA) utilization, and adherence to AD/CVD and Section 232 requirements.
• Direct day-to-day import operations, including customs clearance, broker service-level agreements (SLAs), discrepancy resolution, vendor documentation corrections, international payables, bond oversight, and invoice auditing.
• Build and maintain strong relationships with customs brokers, freight forwarders, suppliers, and other partners to ensure timely, compliant, and cost-effective shipments.
• Lead supplier compliance discussions and serve as the primary contact for resolving international logistics challenges such as customs issues, duties, drayage, and receiving delays.
• Partner with procurement, supply chain, finance, and supplier relations teams to design and implement scalable import logistics strategies that reduce landed costs, optimize carrier and routing performance, and improve lead times.
• Develop and maintain SOPs, compliance manuals, training programs, and communication processes to ensure alignment and consistency across the organization.
• Track and analyze key performance metrics including clearance times, duty spend, and freight costs to identify trends, bottlenecks, cost-saving opportunities, and continuous improvement initiatives.
• Monitor and assess regulatory changes, trade agreements, and industry best practices to keep processes compliant, competitive, and up to date.
• Lead supply chain risk and security management efforts, ensuring compliance with programs such as CTPAT, ISA, and ANL.
• Provide import expertise to support broader transportation initiatives, including cross-border operations with Canada and Mexico, export activities, and alignment with Home Depot ocean freight requirements.

Direct Manager/Direct Reports:

• Reports to Director, BSL or Senior Manager, Transportation

Travel Requirements:

• May occasionally require travel up to 10%

Physical Requirements

• Physical Requirements are consistent with an office setting, including prolonged periods of sitting at a desk and occasionally having to lift up to 45lbs.

Working Conditions

• Office environment

Minimum Qualifications

• Bachelor’s degree in supply chain, logistics, international business, or a related field.
• 5 years of experience in international logistics and import compliance, preferably in a shipper environment.
• Proven expertise with U.S. import regulations, HTS classification, customs brokerage, and freight forwarding.
• Strong understanding of trade compliance including Incoterms, Free Trade Agreements, AD/CVD, and Section 232.
• Experience implementing or improving Importer of Record processes.
• Knowledge of trade risk and security programs including CTPAT, ISA, and related standards.
• Excellent communication, leadership, and cross-functional collaboration skills.
• Strong analytical skills; proficiency with Excel and familiarity with ERP or TMS systems.

Preferred Qualifications

• Licensed Customs Broker certification (LCB).
• Experience building import capabilities from the ground up.
• Strong vendor negotiation skills and global trade knowledge.
• Passion for building efficient, scalable logistics processes.
• Ability to thrive in a fast-paced, evolving environment.

Minimum Education:

• Bachelor’s degree in supply chain, logistics, international business, or a related field

Preferred Education:

• Master’s degree in supply chain, logistics, international business, or a related field.

Minimum Years of Work Experience:

• 5 years

Certifications: preferred not required

• Licensed Customs Broker certification (LCB).

Competencies:

• Experience building import capabilities from the ground up.
• Strong vendor negotiation skills and global trade knowledge.
• Passion for building efficient, scalable logistics processes.
• Ability to thrive in a fast-paced, evolving environment.

Work Location:

Corporate Office; McKinney, Texas

Equal Opportunity Employer.

Veteran Friendly Employer. SRS Distribution believes in hiring military veterans at any level for any position. We know your service trained you in many of the areas we value, such as; leadership, teamwork, performance, integrity, and safety. If your experience matches our requirements, we want you to apply today.

Benefits