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Mortgage Loan Processor (4570)

SRP FEDERAL CREDIT UNION
Augusta, SC Full Time
POSTED ON 11/8/2026
AVAILABLE BEFORE 1/6/2027

 

Pre-employment background checks, including criminal records, credit reports, and drug tests, will be required. Job offers are contingent on successfully completing all pre-employment background screenings. Applicants must complete all required sections of the application. Incomplete submissions will not be reviewed or considered. 

Summary:

Responsible for processing mortgage loan purchases and refinances. Receives mortgage loan applications, assembles supporting documentation, coordinates required information to/from vendors. Process mortgage loans in compliance with Credit Union and FNMA/FHLMC, government loan and secondary market policies and procedures. Ensures that approval falls within the established lending guidelines.

 

Essential Duties and Responsibilities:

  • Responsible for selling and cross-selling Credit Union services to current and potential members. Credit Union services are to be promoted using the "member benefit based approach".
  • Fully complies with the requirements of all Credit Union policies, including but not limited to the Bank Secrecy Act, the Patriot Act and OFAC Policies.
  • Reviews prequalification evaluation of loan applicants.
  • Coordinates requests/receipts of all required supporting documentations and verifications for mortgage loans.
  • Prepares all processing documents and maintains all loan records on the computer in the Mortgage Origination System.
  • Contacts members, real estate agents, credit bureau, other lenders, and employers for information and verification of information necessary for loan processing.
  • Meets with members, as needed, to obtain additional information.
  • Monitors loan documentation for expiration dates.
  • Ensures loans close in a timely manner, meeting rate locks, contract and other deadlines.
  • Assist with scheduling closings with attorneys, coordinating with members, insurance companies, and real estate agents.
  • Process, prepare and submit loan submission package for Underwriting, Loan Officer approval or higher level if necessary.
  • Anticipate issues and/or problems that could impact loan approval and provide solutions using a pro-active approach.
  • Satisfy all conditions when received from Underwriter prior to closing.
  • Ensures the loan is within Credit Union, FNMA/FHLMC, government loan and secondary market guidelines and pass all audit and compliance checks.
  • Process SRP mortgage loan products that includes Fixed Rate Conventional, Home Equity, Fixed Rate Home Equity, ARM, Manufactured Homes with or without land, and Lot/Land loans.
 
  • Process Conventional, FHA, VA, and USDA loans
  • Manage a pipeline of 25 loans.
  • Responsible for reviewing and analyzing documentation for quality and accuracy for loan approvals.
  • May be assigned other tasks by appropriate line supervision.

 

Supervisory Responsibilities:

There are no supervisory responsibilities with this position.

Qualifications:

Education and/or Experience:

Associates degree; 2 years related mortgage experience required; 4 years preferred; or equivalent combination of education and experience.

 

Other Skills:

  • Firm understanding of all aspects of mortgage lending
  • Excellent oral and written communication skills to communicate effectively with diverse groups and individuals
  • Excellent computer skills with proven ability in using loan processing software
  • Initiative and ability to create relationships of trust with customers, investors, loan originators, underwriters and other Bank personnel
  • Excellent organizational and data gathering skills
  • Excellent telephone skills/etiquette
  • Position requires the need to work varied hours/days including occasional overtime as business dictates.

 

Computer Skills:

To perform this job successfully, an individual should have knowledge of Microsoft Office software including Windows, Word, Excel, Outlook Email/Calendar and Internet Explorer software. Experience with Encompass, Mortgage Servicer, and/or Episys Quest system preferred. 

 

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.  Regularly required to sit and stand; use hands to finger, touch or feel and reach with hands and arms.  Frequently required to walk, stand, stoop, kneel, crouch or crawl.  Occasionally required to climb and balance.  Frequently required to lift and/or move up to ten pounds and occasionally lift/or move up to twenty-five pounds. Regularly required to listen and interpret information received through spoken words and sentences in person and by the phone and accessed via the computer.  Regularly required to communicate information and ideas so others will understand both in person, on the phone and via the computer. Vision requirements include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Salary : $23 - $31

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