What are the responsibilities and job description for the Server/Waitstaff position at SRG Hospitality?
We are comprised of Sparkies Kitchen & Bar, Stella's Table and Union 212 Banquet Hall located in the lakes area of Oakland County. We invite you to join our talented team that is committed to providing amazing food and service to our guests and who are treated like family!
Server Job Summary:
Suser Restaurant Group Server ensures all guests are provided with exceptional prompt service. The Server describes menu items, assists in making food and drink selections, takes and rings in orders, delivers food and beverages, processes payments, and assists fellow team members to ensure overall guest satisfaction at Sparkies Kitchen & Bar!
Requirements/Qualifications:
Server Job Summary:
Suser Restaurant Group Server ensures all guests are provided with exceptional prompt service. The Server describes menu items, assists in making food and drink selections, takes and rings in orders, delivers food and beverages, processes payments, and assists fellow team members to ensure overall guest satisfaction at Sparkies Kitchen & Bar!
Requirements/Qualifications:
- Minimum 2 - 3 years’ experience in a full-service restaurant.
- Must be upbeat, outgoing and positive.
- Ability to work positively in a fast-paced environment.
- Excellent verbal communication and interpersonal skills.
- Basic math skills.
- Ability to work effectively within a team.
- Ability to be on your feet and alert for extended periods of time.
- Ability to lift up to 35 lbs. as needed.
- Continuous use of hands and arms, bending, reaching and twisting
- Prepares room for dining by setting decorations, condiments, candles, napkins, service plates, and utensils.
- Protects establishment and guests by adhering to sanitation, safety, and alcohol beverage control policies.
- Greets and welcomes guests, inviting them back as they leave.
- Helps guests select food and beverages by presenting menu, offering cocktails and aperitifs, suggesting courses, explaining the chef's specialties, identifying appropriate wines, answering food preparation questions.
- Transmits orders to bar and kitchen by recording guests' choices, identifying patrons' special dietary needs and special requests.
- Keeps kitchen staff informed by noting timing of meal progression.
- Responds to additional guest requirements by inquiring of needs; observing dining process and is responsive at all times.
- Maintains table setting by removing courses as completed, replenishing utensils; refilling water glasses; being alert to patron spills or other special needs.