Operations Manager - SRC Logistics, Illinois

POSITION SUMMARY:

The Operations Manager is responsible for operations and facility management. These duties include: coordinating activities of workers engaged in receiving, inspection, processing, transporting, stocking, order filling, shipping, cycle counting, and maintaining stock records. The Operations Manager works closely with other Operations Managers to ensure efficient and effective operations of the facility. The manager shall adhere to and support existing policies and procedures while making recommendations for improvements. The manager will be collaborating with the Program Manager to ensure that all customer contract requirements pertaining to operations are met or exceeded.

ESSENTIAL RESPONSIBILITIES:

• Participate in and support the principles of Great Game of Business and Open Book Management
• Provide strong leadership for department and communicate a strategic vision for the department
• Promote a positive working environment in order to achieve organization’s goals
• Build and develop strong relationships with internal and external customers 
• Manage direct reports including employee selection, development, and disciplinary action
• Conduct employee performance evaluations to ensure a well-qualified and motivated workforce
• Manage time-keeping and track absenteeism 
• Initiate and maintain proper and necessary safety controls to provide a safe working environment for all associates
• Review and enforce material tracking and quality control systems
• Manage warehousing and storage of all inventories
• Manage the delivery of materials and supplies to all departments upon schedule and/or request
• Ensure accuracy of all material movement documentation
• Manage processing of all receiving reports on all shipments received through the warehouse
• Maintain records of supplies and materials entering and leaving the warehouse
• Responsible for oversight of the training program for direct reports
• Follow approved work instructions

WORKING CONDITIONS:

Work is performed partially in a controlled atmosphere.  Some exposure to harsh conditions—such as:  dust, fumes, noise, and varying temperatures and weather—for moderate periods of time is possible.  . The Operations Manager will be required to sit 40% of the work day and stand/walk 60% of the work day. The ability to lift and carry 50 pounds is required. While performing the duties of this position, the employee is regularly required to walk, stand, use hands and fingers to handle or feel; talk and hear. All employees are required to follow safety standards, adhere to Job Safety Analysis (JSA) and wear all personal protective equipment (PPE) in designated areas. 

JOB SPECIFICATIONS

Education & Experience

• High School Diploma/GED with a proven track record of management effectiveness and successes
• PREFERRED: Bachelor’s degree in Operations, Business, Supply Chain or related field
• PREFERRED: 5 years of experience in operations with exposure to supply chain or inventory management, with at least two years of experience as a supervisor

Skill 

• Leadership: strong interpersonal skills in order to build strong working relationships, influence and manage change, coach, guide, and mentor employee owners, and practice servant leadership. This includes being sensitive to others’ needs and feelings, being understanding and helpful to others on the job, maintain composure and keeping emotions in check. 
• Relationship Building: Strong ability to build a team and relationships with fellow employees and   potential and current customers
• Communication: Excellent oral and written communication as appropriate for the needs of the audience, including superior presentation and analytical skills
• Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. 
• Complex Problem Solving: Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions
• Judgement & Decision Making: Considering the relative costs and benefits of potential actions to choose the most appropriate one. 
• Flexibility: Being open to change (positive or negative) and utilize effective change management techniques
• Technology: Solid computer proficiency with an in-depth knowledge of Microsoft Office, with an emphasis on advanced Excel, including pivot tables, advanced formulas, scheduling tools
• Organization: Time management, attention to detail, ability to multi-task and prioritize

Behaviors

• Must be extremely reliable, responsible, dependable, in order to fulfill obligations
• Ability to become first aid certified and maintain continuous certification training
• Engage and support Logistics’ safety culture and efficient operation of the business and maintain positive working relationships with employees across the organization. 
• Participate in and support the principles of Great Game of Business and Open Book Management