What are the responsibilities and job description for the Service Manager position at SR1 Trailers?
SR1 Trailers is in search of a Service Manager who takes pride in their work.
On-the-job training available for industry specific duties
Responsibilities will consist of but not be limited to:
- Managing trailer service department
- Ensure top level customer service experience by providing timely and prompt customer and associate follow up
- Seek positive Google reviews from customers
- Work alongside the technicians in the shop to build/assemble, and repair trailers as needed
- Work outside in all weather conditions to help unload and assemble as needed
- Serve as the "service expediter" when needed, getting the next units ready to come into the shop.
- Generate and execute repair orders and proper procedures relating to trailers
- Ensure that all parts used for trailers are accounted for and relieved from our system on an RO
- Motivate the techs to work safe, hard, smart, and efficiently
- Use exceptional organizational skills to keep track of what parts are needed for what service jobs and stay on top of the supplier to get these parts as soon as possible.
- Propel the trailer segment forward in all aspects of service productivity, customer experience, internal processes, and overall enthusiasm about the products
- Increase profitability for service department
- Work with Assistant GM and GM to adapt to change and new company wide initiatives
- Full and consistent alignment with company values.
Requirements:
- Positive attitude
- Respect towards managers
- Must complete daily tasks in the safest manner possible - safety safety safety!
- Valid drivers license
Schedule:
- M-F 8-5
- Willing to work with the right candidate to build out a schedule that best fits their needs
Benefits:
- Employee Ownership Benefits
- Subsidized Health Insurance (Cross)
- Group Dental & Vision Plans
- 401k
- Holiday Pay (after 90 days)
- 2 Weeks Paid Vacation (after 90 days)
Pay:
- Pay range is dependent on skills and experience
- Not a dead end job - opportunity for growth!!!
Are you interested or want to learn more? Please feel free to call, stop by (ask for Mike P), or submit your resume on here for consideration. Thank you for your interest in joining our team.
Job Type: Full-time
Pay: $80,000.00 - $110,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Ability to Commute:
- Loudon, NH 03307 (Required)
Ability to Relocate:
- Loudon, NH 03307: Relocate before starting work (Required)
Work Location: In person
Salary : $80,000 - $110,000