QA Testing Coordinator

QA/ Testing Coordinator-Onsite in Miami FL- 5 days/ week

Location: Onsite in Miami FL- 5 days/ week

QA- They must have either Salesforce or Oracle testing skills. They also need to at least understand ecommerce- know API’s and how integration works. They created their own automation framework from scratch using cucumber, test café, fragrant, playwright- someone with any of these tools would be fine.

Subject matter expertise:

1. Salesforce Cloud: Strong background in Sales Cloud, Service Cloud, and Commerce Cloud workflows, including.

• Lead generation > opportunity > account > purchasing with subscriptions model with various recurring payment types
• Understanding the sales enablement process, account management, order fulfillment, billing, and accounts receivables functions.
• Experience with Quote-to-cash process and related functions related to sales, including the quote-to-order process. 
• Experience with Salesforce data migration and API/integration testing
• Strong understanding of the complete contract to order processing cycle from the customer's intent to purchase to realizing revenue, including contract payment terms. 
• Understanding of order fulfillment and back-end processes and integration with ERP systems
• Understanding the process of identifying and nurturing potential customers, guiding them through the sales process until the lead is qualified and ready to be contracted.
• Working knowledge of validation involved with ensuring accurate pricing, contract approvals 

2. eCommerce Cloud: Strong Knowledge of customer journey workflows (browse → cart → checkout → payment → fulfillment), including.

• Experience with multi-channel commerce platforms (Salesforce Commerce Cloud, Magento, Shopify).
• Experience with payment gateway integrations, OMS (Order Management Systems), and inventory workflows.
• Experience with payment source types, cancellations, returns, late payments handling processes, reactivation of product subscriptions scenarios, promo pricing, taxation elements, global retail sales (transactions and ship-to global delivery models)
• Understanding the various sync/integration checkpoints from lead Marketing efforts to Salesforce cloud, following the transaction into Oracle revenue and financial reporting

4. Strong analytical and problem-solving mindset.

• Strong communication and interpersonal skills.
• Ability to manage multiple stakeholders and priorities.
• Detail-oriented with a focus on quality and risk management. 

3. Testing & QA Expertise

• Deep understanding of all phases of SDLC: requirements → design → development → testing → deployment → maintenance.
• Full knowledge of the various test cycles (SIT, E2E, and UAT testing), plus regression testing.
• Strong ability to design, execute, and manage test cases (manual and automated).
• Knowledge of test management tools (e.g., Jira, TestRail, Zephyr, HP ALM).
• Experience with defect logging/ tracking, reporting, and root cause analysis.
• Experience with user testing around products/ skus, pricing APIs, lead generation, online retail purchasing based on subscriptions, recurring billing processes, integration points from Salesforce into eCommerce cloud and some understanding of the downstream flows to Oracle for invoicing, J/E, G/L.

4. Oracle Cloud Integration

• Understanding of ERP workflows (finance, supply chain, HR modules).
• Experience with integration testing between Salesforce/eCommerce and Oracle Cloud.
• Knowledge of middleware tools (MuleSoft, Dell Boomi, Informatica) for data synchronization.
• Ability to validate data consistency, API calls, and batch jobs across systems.

5. SDLC Knowledge (Manual...Automation a big plus)

• Ability to coordinate and manage testing activities with against milestones and release cycles.
• Ability to map business workflows across Salesforce, eCommerce, and Oracle Cloud.
• Experience in process optimization and automation testing.
• Strong documentation skills for test plans, workflow diagrams, and test scripts.
• Strong understanding of test automation, assessment criteria and tools (Playwright, Cucumber, etc)

6. Agile Methodology

• Hands-on experience with Agile/Scrum methodologies.
• Ability to coordinate sprint planning, backlog grooming, and sprint reviews.
• Strong communication skills for collaborating with developers, product owners, and business analysts.
• Knowledge of Agile testing practices (continuous testing, shift-left approach).

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QA- They must have either Salesforce or Oracle testing skills. They also need to at least understand ecommerce- know API’s and how integration works. They created their own automation framework from scratch using cucumber, test café, fragrant, playwright- someone with any of these tools would be fine.

• The role requires expertise in Salesforce Cloud, eCommerce Cloud, testing methodologies, and Oracle Cloud integration.