What are the responsibilities and job description for the Front Office Representative position at Squirrel Hill Health Center?
Squirrel Hill Health Center (SHHC), a dynamic and growing Federally Qualified Health Center, is hiring a full time Front Office Representative to float between our Squirrel Hill and Brentwood offices.
The Front Office Representative is an integral part of the team that provides outstanding patient support services, including greeting patients, answering the telephone, scheduling appointments with providers, documenting information in the electronic health record system, and performing related general office duties.
The Front Office Representative plays a critical role in verifying and updating accounts with new insurance information and ensuring all claims have the appropriate documentation before being coded and submitted. The Front Office Representative exhibits accuracy and attention to detail in processing insurance information. The Front Office Representative also channels communications among patients, nurses, clinicians, and other staff members.
Qualifications:
The Front Office Representative is an integral part of the team that provides outstanding patient support services, including greeting patients, answering the telephone, scheduling appointments with providers, documenting information in the electronic health record system, and performing related general office duties.
The Front Office Representative plays a critical role in verifying and updating accounts with new insurance information and ensuring all claims have the appropriate documentation before being coded and submitted. The Front Office Representative exhibits accuracy and attention to detail in processing insurance information. The Front Office Representative also channels communications among patients, nurses, clinicians, and other staff members.
Qualifications:
- All CDC recommended vaccines
- High School diploma or equivalent
- Minimum of 3 years in an outpatient medical setting preferred
- Knowledge of and experience in medical insurance
- Excellent communication, computer, and organizational skills
- Proven ability to multi-task
- Collaborative team player
- Ability to speak Spanish or Nepali strongly preferred
- Available to work in other SHHC sites as needed
- Available to work a rotating shift including evenings (Tuesday and Thursday)
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Disability Insurance
- Life Insurance
- Flexible Spending Account
- 403B retirement
- PTO
- 8 Paid Holidays