What are the responsibilities and job description for the Customer Support Agent position at Squeeze Media?
We're Squeeze, one of the fastest-growing companies in Utah and the leading Sales Experience company. We have been recently recognized with the Utah Top 100, UV 50, and Inc 500 awards. We offer sales support for companies in a variety of industries including financial services, tech, healthcare, mortgage, solar, and much more. With offices located in Orem UT, Logan UT, and Rexburg ID, we are currently looking to fill more sales support positions in your city as we continue to grow Our hope is to help a driven, ambitious person, like yourself, earn a great income and give you the perfect jumpstart to your long-term career–whether that's with us (we are ALL about investing in our team members and providing growth opportunities) or stepping into another position within an industry you love.
What will you do?
- Contact our client's prospective customers (warm leads, NO cold calling) and ask qualifying questions for the product or service they expressed interest in
- Making fast-paced calls for the duration of your shift (Phone calls last between 2-4 minutes)
- Using sales tactics, like rebutting, to assist customers in staying on the phone for the product or service they are interested in
- Become trained in high-demand industries such as Debt consolidation, Mortgage, Solar, Healthcare, Insurance, Tech, and/or other fields and express the benefits of these services to customers – and don't worry, in our organization, we teach you all you need to know through our training process
"What's in it for me?"
- $12/hr base uncapped commissions. The average pay is between $18-$20. Top earners make $25
- Great staff, dynamic work environment, team-oriented work, and growth opportunities within one of Utah's fastest growing companies
- Flexible scheduling
- PTO available
- Daily, weekly, and quarterly spiffs and bonuses
- 6 major holidays off
- Health insurance/HSA option, Dental, and Vision for full-time employees
- Gain real-world experience and grow your career with us
- Internal leadership opportunities due to our massive growth
Are you a fit?
We are a performance-based company and strive to support each individual with the tools they need to be successful. Here are some qualities we are looking for in our ideal candidate to contribute to our culture:
Minimum Qualifications:
- High school diploma or equivalent completed
- Must complete a successful background check
- Must be available to work at least 22 hours per week minimum (22 hrs-40 hrs/week)
- Hour of operation: Monday through Friday, 8am-6pm MST
- Must work 4-hour shifts at minimum, and be able to work 5 days a week
- Ability to answer inbound/outbound calls for duration of scheduled shift outside of designated breaks
- Ability to meet consistent attendance requirements
Preferred Qualifications:
- Previous experience in any sales/support setting
- The desire to be part of a fast-growing company
- Positive attitude and outlook – be a force for good in our culture
- Hard-working, self-motivated, eager to learn
Apply to learn more about this amazing opportunity at Squeeze
Salary : $18 - $20