What are the responsibilities and job description for the Spa Coordinator position at Squaxin Island Gaming Enterprise?
Are you a warm, organized, and service-oriented individual with a passion for hospitality? Little Creek Casino Resort is seeking a Spa Coordinator to become the welcoming face of our Seven Inlets Spa. In this key role, you’ll oversee all aspects of Spa Guest Services, ensuring each guest enjoys a seamless and memorable experience. From managing appointments and answering inquiries to handling transactions, your blend of professionalism, warmth, and efficiency will create a serene environment for our guests. If you enjoy creating welcoming experiences and ensuring guest satisfaction, we’d love to hear from you!
Key Responsibilities:
- Greet and assist spa guests with warmth and professionalism.
- Answer phone calls promptly, make spa reservations, and respond to guest inquiries about our resort and spa services.
- Gain thorough knowledge of spa rates, amenities, and selling strategies to guide guests effectively.
- Handle guest check-ins, issue spa lockers, robes, and slippers, and provide orientation tours of the spa.
- Process payments and maintain accurate transaction records, ensuring all credit card and cash handling procedures are followed.
- Maintain a safe, clean, and organized spa environment, including stocking locker rooms and monitoring facility areas.
- Perform clerical tasks such as mail sorting, envelope stuffing, and paperwork shredding.
- High School Diploma or GED required
- Minimum six months of related experience or training; experience in spa hospitality or a similar industry preferred
- A combination of education and experience may be considered
- Must pass a background check
Why Join Us:
Explore career growth opportunities and excellent benefits. Discover more about our comprehensive benefits package and the advantages of joining our team at Little Creek Careers Page.
About Little Creek Casino Resort:
At Little Creek, we foster a culture of excellence where every team member contributes to creating exceptional guest experiences. We are committed to diversity and equal opportunity employment, valuing all individuals regardless of race, color, religion, gender, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression.