What are the responsibilities and job description for the Logistics Coordinator / Order Management position at Square1 Distribution & Logistics?
Logistics Coordinator / Order Management
Square1 Distribution & Logistics | Springfield, MO
Full-Time | Warehouse Operations / Client Coordination
Square1 Distribution & Logistics is looking for a highly organized Logistics Coordinator to help manage the daily flow of customer orders, inventory activity, and client communication within our fulfillment operation.
This is not a traditional office or call-center customer service position. You will work inside an active warehouse environment and be directly involved in keeping orders moving through the operation.
A large part of your day will involve printing and managing orders, monitoring order status, communicating with clients, resolving issues, and coordinating with our warehouse team to make sure work gets completed accurately and on time.
We are looking for someone who loves details, communicates well, and can continually reprioritize as new orders, client requests, and operational issues arise throughout the day.
What You'll Do
- Print, organize, and manage customer orders for warehouse processing
- Monitor the order management dashboard and ensure orders are moving through the warehouse on time
- Identify orders requiring attention and work with the warehouse team to resolve issues
- Communicate directly with clients, primarily by email
- Respond to client questions regarding orders, inventory, receiving, shipping, and special projects
- Process inbound receiving documentation and communicate discrepancies or issues to clients
- Coordinate special projects and ensure they are completed accurately, on time, and within budget
- Work closely with warehouse leadership to prioritize daily workload
- Research and resolve order or inventory discrepancies
- Assist with operational projects and other warehouse-related administrative tasks as needed
- Maintain accurate records and make sure important details do not fall through the cracks
What We're Looking For
- Strong administrative and organizational skills
- Excellent attention to detail
- Ability to manage multiple priorities and adjust quickly throughout the day
- Strong written communication skills
- Comfortable communicating directly with clients by email and phone
- Strong Outlook/email management skills
- Comfortable working with computer systems, tablets, and warehouse software
- Proficiency with Microsoft Office
- Basic understanding of inventory and order fulfillment processes
- Ability to communicate effectively with both clients and warehouse employees
- Strong problem-solving skills and the ability to take ownership of issues until they are resolved
- Dependable attendance and a strong sense of accountability
Previous experience in shipping, receiving, distribution, logistics, inventory management, order processing, or warehouse administration is strongly preferred.
The Right Person for This Position
You may be a great fit if you are the type of person who:
- Notices when something doesn't look right and investigates it
- Enjoys organizing a busy workload
- Likes checking things off and making sure they actually get completed
- Can communicate professionally with a client and then walk onto the warehouse floor to help solve the issue
- Doesn't need every day to follow the exact same routine
- Takes ownership instead of assuming someone else will handle the problem
- Understands that accuracy matters just as much as speed
- Builds trust with clients by consistently doing what you say you will do
Schedule
Monday: 6:00 AM – 3:30 PM
Tuesday – Thursday: 7:00 AM – 3:30 PM
Friday: 7:00 AM – 2:30 PM
What to Expect
Square1 is a fast-paced third-party logistics and fulfillment company. This is an operational position, not a quiet desk job.
You'll spend a significant amount of time working at a computer, but you'll also regularly interact with our warehouse team and move throughout the facility to investigate issues, coordinate work, and make sure orders are being processed correctly.
Our 114,000-square-foot facility is located inside the Springfield Underground and stays approximately 68°F year-round, providing a clean and comfortable warehouse environment.
This is a key position within our operation with the opportunity to take on additional responsibility as Square1 continues to grow.
Why Square1?
- Growing, established logistics company
- Clean, temperature-controlled warehouse
- Consistent daytime operation
- Health insurance
- Dental insurance
- Life insurance
- Paid vacation
- Sick and bereavement leave
- Year-end bonus opportunities
- Opportunity for advancement
If you are highly organized, detail-oriented, comfortable working in a warehouse environment, and enjoy being the person who keeps things moving, we'd like to hear from you.
Apply today to join the Square1 Distribution & Logistics team.
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
Work Location: In person
Salary : $20