What are the responsibilities and job description for the Commercial Lead position at Squad Health?
About Squad Health:
Squad Health is building at the forefront of AI and drug innovation — tackling large-scale operational challenges with technology, speed, and customer obsession. We move quickly, operate with high ownership, and work closely with customers to solve real-world problems at scale. As we continue to expand, we are looking for exceptional operators in New York who are excited to build, scale, and shape the future of AI-enabled healthcare operations.
Joining Squad Health means working on meaningful problems, collaborating with ambitious teams, and having the opportunity to create measurable impact in a rapidly evolving industry
About the Role:
Squad Health is hiring a Founding Commercial Lead to own and scale a strategic customer vertical within the company. In this role, you will both strategy AND execution of commercial priorities. You will be responsible for driving commercial outcomes across the vertical — including customer acquisition, expansion, engagement, operational performance, and long-term growth strategy.
You will work cross-functionally with leadership, operations, product, and customer teams to design and execute scalable go-to-market initiatives. The ideal candidate is highly analytical, execution-oriented, and comfortable operating in fast-moving environments with significant ownership and visibility. The ideal candidate understands how GTM organizations operate at scale and can translate customer, product, and market insights into actionable growth strategies.
This is an externally facing role that requires strong communication, strategic thinking, and the ability to build trusted relationships with customers and stakeholders.
Responsibilities:
- Partner closely with CEO and sales team to define and drive growth priorities and commercialization strategies
- Develop and execute go-to-market strategies and materials across marketing, sales, customer success, and growth initiatives
- Partner cross-functionally to identify and prioritize growth opportunities
- Identify and lead strategic partnerships that will generate provider leads
- Translate customer and market insights into actionable business recommendations
- Analyze operational and commercial performance metrics to drive decision-making and continuous improvement
- Conduct market, competitive, and customer research to identify whitespace opportunities and inform strategic decision-making.
- Become a trusted strategic partner to customers, operators, and internal stakeholders
You might thrive in this role if you:
- Have 4 years of experience across consulting, operations, business strategy, banking, healthcare startups, or related functions within high-growth technology environments.
- Operating experience in a high-growth environment is highly preferred.
- Bring strong analytical and problem-solving skills, with the ability to structure complex business challenges, define meaningful success metrics, interpret performance trends, and drive data-informed decision-making.
- Have excellent communication, stakeholder management, and presentation skills
- Ability to operate independently with a high degree of ownership and accountability
- Thrive in fast-paced environments and can effectively manage multiple priorities simultaneously
Compensation & Benefits:
- Comprehensive medical, dental, and vision coverage
- High-impact role with significant growth opportunities
Equal Opportunity Statement:
Squad Health is committed to diversity and inclusivity in the workplace.
Salary : $175,000 - $200,000