What are the responsibilities and job description for the Front Office Receptionist position at SQA Services?
The Front Office Receptionist plays a vital role in creating a welcoming environment and ensuring smooth communication across multiple departments. This position involves managing front desk operations with an equal focus on internal staff and external visitors, utilizing advanced scheduling systems and CRM software. The role offers flexible scheduling and opportunities for professional growth through regular training and a clear career path toward administrative positions.
Responsibilities
- Greet visitors warmly and assist with their needs
- Manage multiline phone systems and direct calls appropriately
- Schedule and coordinate appointments using advanced scheduling tools
- Perform accurate data entry and maintain visitor logs
- Handle incoming and outgoing mail and distribute information
- Maintain office supplies and ensure front office organization
- Support multiple departments with basic troubleshooting and record keeping
- Communicate effectively with both internal staff and external customers
Preferred Qualifications
- 1 years experience in front office or receptionist roles
- High School Diploma or equivalent
- Proficiency with Microsoft Office Suite and CRM software
- Experience with multiline phone systems and office communication tools
- Strong customer service, communication, and organizational skills
- Effective time management and data entry abilities
- Conflict resolution and problem-solving skills
Salary : $45,000 - $65,000