What are the responsibilities and job description for the On-Site Program Coordinator position at SQA Services, Inc.?
Are you someone who thrives in a fast-paced environment, loves solving puzzles, and enjoys keeping people and schedules on track? If so, we have the perfect opportunity for you!
Join a global aerospace leader supporting a nationwide source inspection program. As an Operations Scheduler, you'll play a critical role in coordinating inspection activities across the country, ensuring the right inspectors are in the right place at the right time to meet customer and production needs.
What You'll Do:
As the Operations Scheduler - Source Inspection Program, you'll serve as the central point of contact for inspection scheduling and coordination. Working onsite at our supplier's location, you'll partner with customers, inspectors, recruiters, and operations teams to keep inspection requests moving efficiently while delivering exceptional customer service.
In this role, you'll coordinate inspection requests with a nationwide network of quality inspectors, assign work based on qualifications, availability, location, and customer priorities, and monitor inspection progress to ensure response time requirements are met. You'll proactively resolve scheduling conflicts, coordinate urgent and same-day requests, and maintain accurate scheduling records while balancing multiple competing priorities.
You'll also work closely with recruiting and operations teams to identify coverage needs in new geographic areas, monitor inspector utilization, and help drive continuous improvements that enhance scheduling efficiency and customer satisfaction.
Compensation: $28-30/hour
Schedule: Full-time
What You’ll Need:
SQA is an Equal Opportunity Employer. Employment is based on merit and qualifications and is not influenced by race, color, religion, gender, national origin, veteran status, disability, age, sexual orientation, gender identity, marital status, or any other legally protected status.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Join a global aerospace leader supporting a nationwide source inspection program. As an Operations Scheduler, you'll play a critical role in coordinating inspection activities across the country, ensuring the right inspectors are in the right place at the right time to meet customer and production needs.
What You'll Do:
As the Operations Scheduler - Source Inspection Program, you'll serve as the central point of contact for inspection scheduling and coordination. Working onsite at our supplier's location, you'll partner with customers, inspectors, recruiters, and operations teams to keep inspection requests moving efficiently while delivering exceptional customer service.
In this role, you'll coordinate inspection requests with a nationwide network of quality inspectors, assign work based on qualifications, availability, location, and customer priorities, and monitor inspection progress to ensure response time requirements are met. You'll proactively resolve scheduling conflicts, coordinate urgent and same-day requests, and maintain accurate scheduling records while balancing multiple competing priorities.
You'll also work closely with recruiting and operations teams to identify coverage needs in new geographic areas, monitor inspector utilization, and help drive continuous improvements that enhance scheduling efficiency and customer satisfaction.
Compensation: $28-30/hour
Schedule: Full-time
What You’ll Need:
- 2 years of scheduling, dispatching, operations coordination, logistics, or customer service experience
- Excellent organizational and time management skills
- Strong communication and interpersonal abilities
- Ability to prioritize multiple urgent requests in a fast-paced environment
- Strong problem-solving and decision-making skills
- Proficiency with Microsoft Office (Excel, Outlook, Teams, Word)
- Ability to quickly learn internal scheduling systems and customer software
- Self-motivated with the ability to work independently
- High school diploma required; associate or bachelor's degree preferred
- Experience supporting aerospace, manufacturing, quality, logistics, or field service operations
- Experience coordinating remote personnel or field technicians
- Familiarity with quality inspection or manufacturing environments
- Experience working directly with customer operations teams
SQA is an Equal Opportunity Employer. Employment is based on merit and qualifications and is not influenced by race, color, religion, gender, national origin, veteran status, disability, age, sexual orientation, gender identity, marital status, or any other legally protected status.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Salary : $28 - $30