Trade Partnerships Manager

Spyglass Talent Solutions, a retained recruitment firm based in Raleigh, NC, has been engaged by Byrd Tile Distributors to conduct a search for a Trade Partnerships Manager based in Central North Carolina.

Since 1975, Byrd Tile Distributors has been Central and Eastern North Carolina's trusted partner for premium tile selection. As a family-owned business with locations in Raleigh, Wake Forest, and Winterville, the company has built its reputation on unparalleled service, expert design guidance, and lasting relationships with builders, designers, installers, and homeowners across the region.

The Trade Partnerships Manager will be responsible for maintaining, cultivating, and growing Byrd Tile’s trade partner network throughout Central North Carolina. This role is not a traditional sales position, but rather a strategic relationship and channel development role designed to support trade partners, identify growth opportunities, and represent a respected 50-year legacy brand in the market.

Job Responsibilities

Relationship Management

· Build, maintain, and strengthen relationships with general contractors, custom builders, remodeling firms, installers, architects, and interior designers.

· Serve as the primary point of contact for all trade partner needs and inquiries.

· Represent Byrd Tile professionally across all partner interactions, events, and visits.

Program & Channel Development

· Develop and implement partnership programs that improve satisfaction, engagement, and long-term loyalty.

· Identify channel-specific growth opportunities and create strategies that drive increased utilization of Byrd Tile products and services.

Prospecting & Lead Generation

· Proactively identify, engage, and qualify potential new trade partners.

· Build a pipeline of new builders, remodelers, designers, and other industry partners to expand Byrd Tile’s footprint.

Account Management & Service Coordination

· Work closely with internal design, showroom, and customer service teams to ensure partners receive exceptional service from project start to completion.

· Coordinate project needs, product information, and timelines to ensure seamless execution.

Market Intelligence

· Stay informed on industry trends, new construction activity, design preferences, and competitive activity.

· Provide trade partners with product updates, technical support, presentations, and insights to help them succeed in their markets.

Skills & Experience

Required

· 3-5 years of experience in account management, channel partnerships, or business development.

· Background in construction, building materials, distribution, or related industries (strongly preferred).

· Strong communication and presentation skills.

· High level of professionalism and relationship-building capability.

· Self-motivated with the ability to work independently and manage a regional territory.

· Willingness to travel locally/regionally up to 50%; valid and unrestricted driver’s license.

· Sales acumen, including comfort managing a full sales/partnership lifecycle.

· Ability to be physically active and lift up to 70 lbs when required.

Preferred / Bonus

· Bachelor’s degree.

· Knowledge of tile, flooring materials, or installation methods.

· Existing industry relationships in North Carolina’s builder, designer, or construction networks.

· Involvement with trade associations or industry groups.