What are the responsibilities and job description for the Mgr, Package Projects position at SPX Cooling Tech LLC?
Building the people that build the world.
With platforms in HVAC and Detection and Measurement, SPX Technologies builds innovative solutions that enable a safer, more efficient, sustainable world. Through our RiSE talent development framework, we Reach, Identify, Strengthen, and Engage our employees to support them in their continued development. We're a global company of problem solvers, collaborators, and innovators, and our businesses build solutions that impact the world.
How you will make an Impact (Job Summary)
SPX is a diverse team of unique individuals who all make an impact.
As a Package Project Manager, you will serve as a key technical resource for SPX sales personnel and representatives while managing all aspects of customer service and full-cycle project management for assigned territories. The incumbent will process orders, manage change orders, support compliance and contract review, and collaborate with internal teams to resolve customer issues, warranty claims, and quality feedback in a timely, cost-effective manner. This role is essential in driving customer satisfaction, maintaining target margins, improving quality processes, and ensuring on-time shipments while effectively managing multiple projects and building strong cross-functional partnerships.
This role encourages innovation and continuously improves efficiency of technical support, monitors advances of technology and competition, and supports global and acquisition-related technical issues in areas of expertise.
What you can expect in this role (Job Responsibilities)
While each day brings new opportunities at SPX, your core responsibilities will be:
- Order and Project Management
- Plan deliveries and shipments to balance customer needs with business financial goals.
- Manage customer communications, schedules, clarifications, and milestone tracking for assigned projects.
- Maintain target margins through effective change order management and pricing controls.
- Cross-functional Coordination and Risk Management
- Collaborate with suppliers, manufacturing, and internal teams to resolve project issues and ensure timely execution.
- Manage order holds, contract reviews, Sarbanes-Oxley compliance, and regularly update management on project status.
- Conduct weekly plant visits to support quality improvements, risk mitigation, and peer knowledge sharing.
- Financial, Claims, and Customer Support
- Support Finance by ensuring timely cash collection and manage insurance, bond forms, and letters of credit.
- Process warranty, supplemental, and HVAC claims, investigate root causes, and manage customer returns and back charges.
- Act as a company agent globally and initiate vendor purchase orders as needed.
What we are looking for (Required/Ideal Experience, Skills, Education)
We each bring something to the table, and we are looking for someone who has:
Required Experience & Skills
- 1-2 years of project or construction management experience or related customer service experience
- Strong knowledge of Microsoft Excel, Access, Word, and PowerPoint
- Strong problem solving and analytical skills, with ability to identify issues, propose solutions, and effectively implement changes
- Excellent communication skills and ability to collaborate with cross-function teams at all levels (production to management) and present data and recommendations verbally and in written form to management
- Solid base of leadership skills
Ideal Experience & Skills
- Experience in accounting, engineering, construction management, and/or supply chain, preferred
- Experience in the power plant or similar industry
- Knowledge of HVAC, cooling towers, and/or chillers, strongly desired
- Aftermarket or distributor sales (representative management) experience, helpful
- Familiarity with SAP, or other ERP systems
- Project scheduling experience
- Familiarity with engineering documents and history, desired
Education & Certifications
- Bachelor's degree
Travel & Working Environment
- Onsite office environment, Monday - Friday; Hybrid work schedule available after satisfactory completion of probationary period
- Ability to travel to Olathe plant
- Occasional lifting up to 5 pounds.
- Keyboarding/typing
- Ability to read effectively from a computer screen and/or a paper copy
- Ability to handle a large volume of work and perform multiples tasks in a fast-paced environment
- Ability to communicate effectively verbally
- May work outside at times and be exposed to excessive noise, heat, or bad weather
How we live our culture
Our culture is at the center of what we do and, more importantly, who we are. Our core values set a standard for how we manage ourselves, and our Leadership Model sets the standard for how we engage with each other. Whether you are an individual contributor or you lead a large team, each of us leads at SPX.
What benefits do we offer?
We know that the well-being of our employees is integral. Our benefits include:
- Generous and flexible paid time off including paid personal time off, caregiver, parental, and volunteer leave
- Competitive health insurance plans and 401(k) match, with benefits starting day one
- Competitive and performance-based compensation packages and bonus plans
- Educational assistance, leadership development programs, and recognition programs
Our commitment to embrace diversity to build a culture of inclusion at SPX
We value different backgrounds, experiences, and voices at SPX, and we are committed to challenging ourselves, openly communicating, and striving to improve every day. We believe in creating an inclusive work environment where everyone has a voice and is encouraged to realize their fullest potential.
SPX is an affirmative action and equal opportunity employer committed to making selection decisions without regard to race, color, religion, sex, sexual orientation or identity, national origin, age, disability, veteran status, or any other legally protected basis.