What are the responsibilities and job description for the FRONT OF HOUSE SHIFT LEADER position at Spuntino Pizza Restaurant?
Overview
We are seeking a dedicated and experienced Front of House Shift Leader to join our dynamic team. This role is essential in ensuring a smooth operation of the front of house during shifts, providing exceptional customer service, and leading the team to deliver high-quality dining experiences. The ideal candidate will possess strong leadership skills, a passion for the hospitality industry, and a commitment to maintaining food safety standards.
Responsibilities
- Oversee daily front of house operations, ensuring all staff adhere to food safety and hygiene standards.
- Manage and train front of house staff, fostering a positive work environment and encouraging professional development.
- Handle cash management and budgeting responsibilities, ensuring accurate financial transactions throughout shifts.
- Assist in managing shift assignments to optimize service efficiency.
- Collaborate with kitchen staff to ensure timely food preparation and delivery while maintaining quality standards.
- Address customer inquiries and concerns promptly, ensuring guest satisfaction at all times.
- Support catering operations as needed, coordinating with clients to fulfill their needs effectively.
- Maintain cleanliness and organization of the front of house area, ensuring compliance with health regulations.
Requirements
- Proven experience in restaurant management or a similar role within the hospitality industry.
- Strong knowledge of food safety practices and light kitchen operations.
- Excellent cash handling skills with experience in budgeting processes.
- Ability to manage a diverse team effectively while promoting training development initiatives.
- Exceptional communication and interpersonal skills for interacting with guests and team members alike.
- Must be able to work flexible hours, including evenings and weekends as needed.
Join us as we strive to create memorable dining experiences for our guests while fostering an engaging work environment for our team!
Job Type: Part-time
Pay: $20.00 - $24.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- Employee discount
- Paid time off
- Paid training
Shift:
- 10 hour shift
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
Work Location: In person
Salary : $20 - $24