What are the responsibilities and job description for the Conference Service Assistant position at spsnorthamerica?
Conference Services Assistant / Office Services Associate
Location: Houston, TX 77002
Job Type: Full-time
Schedule: 9:00 am - 6:00 pm
Job Summary
We are seeking a detail-oriented, service-driven Conference Services Assistant to support daily office operations and ensure seamless execution of meetings and events. This role works closely with the Conference Services Manager to coordinate space, catering, and equipment needs while maintaining a professional and well-organized environment.
Key Responsibilities
- Respond promptly to inquiries and requests for office and conference services
- Assist in setting up conference rooms, including beverages and catered food
- Clean and reset conference rooms after meetings
- Ensure all meeting space, food, equipment, and service requests are executed smoothly
- Maintain cleanliness and readiness of conference rooms and visiting offices
- Stock rooms with supplies (pads, pens, directories, etc.)
- Monitor and maintain break rooms, pantry areas, and catering spaces daily
- Restock supplies in the pantry, The Hub, and kitchen areas
- Prepare and manage beverage stations
- Assist with inventory monitoring and supply ordering for food service areas
- Perform light housekeeping duties as needed
- Build and maintain positive working relationships with staff, clients, and attorneys
- Follow company policies and procedures while using resources responsibly
- Support additional tasks as assigned
Qualifications
- Strong customer service and communication skills
- Excellent attention to detail and organizational ability
- Ability to multitask and prioritize in a fast-paced environment
- Professional demeanor and strong interpersonal skills
- Ability to work independently and as part of a team
- Previous experience in office services, hospitality, or conference services preferred
Physical Requirements
- Ability to stand, walk, bend, and lift items (e.g., catering trays, supplies) as needed
- Comfortable performing light cleaning and setup duties
WHAT WE OFFER
- Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!
- Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!
- We Recognize Talent: We offer a variety of recognition programs for all levels of employees!
- Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off.
- Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.
About SPS
SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers.
At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.
SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law.
Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool.
To ensure a fair and authentic interview process, applicants may not use AI tools or any other form of real-time assistance during interviews. SPS team members may use transcription or note-taking technology solely to support accurate interview documentation.
SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time.
To view our privacy policy, click on the link below: Data Privacy Statement
Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.