Senior Technical Product Owner

Please note this position is based in our Phoenix, AZ Support Office.  The Senior Technical Product Owner will play an important part of managing Sprouts’ product domains focusing on the end-to-end software lifecycle. This role bridges the gap between business needs and technical execution, leading the development of complex, scalable technology solutions that meet strategic goals. This role will utilize their skillset of working across multiple levels of stakeholders, leading cross-functional teams, deep technical expertise, and a strategic mindset to prioritize and manage product features, coordinate with development teams, solve complex challenges, and ensure alignment to business objectives

Essential job functions:
• Leads the configuration and development efforts by conveying the vision, outlining and prioritizing work based on business value
• Collaborate with stakeholders ensuring their interests are included in the release and the team to ensure the release is developed by the deadline
• Identify ways to optimize end-to-end technology including processes, adoption of tooling, and opportunities to automate for efficiency gains through owning and providing deep expertise of products
• Responsible for the product definition and business aspects of the project, including ensuring the right product is being built in the right order
• Responsible for the 12-month product roadmap
• Work with vendors to prioritize current sprint and future backlogs
• Support identification of resources with skills to complete upcoming roadmap and sprint work
• Review and rationalize budget commitments relative to timeline/ scope commitments
• Understanding of how milestones and deliverables impact budget - accountable to delivery according to plan to avoid budget impact
• Call out risk/issues to avoid budget impact, help remove issues and create mitigation plans for risks
• Manage (as necessary) efforts that require traditional waterfall/SDLC project delivery/ status (i.e. vendor delivery of an upgrade, enhancements; OCM/communications/training) in adherence with SDLC and PMO standards
• Manage run-the-business/continuous delivery via a Scrum methodology
• Ability to gather, document, and determine all types of requirements; define and execute complex solutions; plan, write, and execute testing to ensure solution success, acting as a Test Lead when needed; plan, write, and execute Release Plans as needed

• Monitor Product Production Queue for new issues, triage, poor system performance; conducts regular audits, assign and/or address according to SLA
• Support solving escalated calls when On Call team member is unable to resolve themselves
• Auditing of roles and permissions, as required
• Research and assess emergent technology in the industry for future strategic growth, bringing forth recommendations to keep Sprouts relevant
• Coach more junior team members as they grow into product ownership

Knowledge Skills & Abilities:

• Bachelor’s degree in computer science, engineering, or equivalent work experience
• 5-7 years of experience in product ownership, product management, or technical project management, with a focus on technical products or solutions
• 2 years of experience in Retail Merchandising Systems with an emphasis in Master Data Management/Product Information Management (MDM/PIM), Inventory Management, Assortment and Space Planning, Price Optimization and Promotion Planning
• Strong understanding of software development and technical concept, with experience working in Agile environments
• Proficiency in product management and agile tools
• Excellent communication and interpersonal skills, with the ability to translate complex technical information for non-technical audiences
• Strong problem-solving skills, with a strategic mindset and the ability to make date driven decisions

Core Competencies:

Communication: Convey information, ideas, and feedback clearly and concisely in an engaging manner that helps others understand and retain the message; listening actively to others.

Customer Focus: Place a high priority on the customer’s perspective when making decisions and taking action; implementing service practices that meet the customers’ and own organization’s needs.

Driving for Results: Set SMART goals and measure progress; tenaciously working to meet or exceed goals and making continuous improvement. Seeking innovative ways to solve problems that result in unique and differentiated solutions.

Positive Approach: Demonstrate a positive attitude in the face of difficult or challenging situations; provide an uplifting (yet realistic) outlook on what the future holds and the opportunities it might present.

In addition to a rewarding career, Sprouts offers a comprehensive program to help support you and your family. These programs include:

• Competitive pay
• Sick time plan that you can use to support you or your immediate families health
• Opportunities for career growth
• 15% discount for you and one other family member in your household on all purchases made at Sprouts
• Flexible schedules
• Employee Assistance Program (EAP)

Eligibility requirements may apply for the following benefits:

• 401(K) Retirement savings plan with a generous company match
• Affordable benefit coverage, including medical, dental vision
• Paid parental leave for both mothers and fathers
• Pre-tax Flexible Spending Accounts for healthcare and dependent care
• Company paid life insurance and short-term disability coverage

Grow with us!

If you have a passion for inspiring people and a flair for fresh food, consider applying for a job at Sprouts! With a focus on customer service, our neighborhood grocery stores offer high-quality, farm fresh produce, natural meats, plenty of scoop-your-own bulk goods and much more in a fun, friendly, old-fashioned farmer’s market setting.  Come grow your career in healthy living with a fast-paced, rapidly growing company and teams that pride themselves on empowering others along their journey.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties, responsibilities, and requirements. Sprouts’ management reserves the right to amend and change duties, responsibilities, and requirements to meet business and organizational needs as necessary.

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