Process & Capability Improvement Analyst

This role exists to build and improve the processes of the Merchandising organization — translating strategy into repeatable process, clear decision rights, and field-ready training.

You will work horizontally across Merchandising, Merch Planning, Pricing, Space Planning, Supply Chain, and Operations — not owning any single domain but improving how all of them connect and integrate. You will document what exists, improve what is broken, and build the templates, guides, and accountability frameworks that help Merchandising teams work faster, cleaner, and with less ambiguity.

The right candidate thrives in building infrastructure across a complex organization and has the influence skills to drive adoption through teams they do not directly manage.

This role is designed to grow — from process execution toward capability architecture as the function matures.

Process Documentation & Improvement

• Map current-state merchandising processes end-to-end, from item setup and test execution to promotional planning and vendor onboarding
• Identify gaps, handoff failures, and accountability breakdowns; propose and implement improvements with measurable outcomes
• Build and drive process improvement adoption via documentation including processes maps, workflows that then become playbooks, job aids, decision guides, and scorecards for use at the appropriate user level
• Partner with leadership to define and maintain decision rights frameworks that specify who owns what decision, under what conditions, with what authority, across Merchandising functions
• Gather business requirements and translate them into process solutions and accountability frameworks

Training & Enablement

• Design and maintain training and communication materials that make new and updated processes stick across the Merchandising organization
• Support onboarding and process rollout efforts, translating documentation into practical guidance people can use in the field, and iterating based on feedback

Test, Measure & Analytics

• Support the design, setup and execution of merchandising pilots and test initiatives
• Track and analyze results against sales, margin, and KPI benchmarks
• Synthesize findings into clear, actionable recommendations — not just data points
• Develop and maintain reporting to monitor test performance and business trends across teams

Cross-Functional Collaboration

• Work in a matrix model across Merchandising, Planning, Pricing, Space Planning, Supply Chain, and Operations — aligning process standards without owning those teams' day-to-day work
• Communicate process changes, insights, and recommendations clearly to stakeholders at multiple levels
• Influence without authority — the hardest skill in this role is getting teams to change how they work; success depends on clarity, trust, and follow-through, not formal authority

#LI-CS1

Experience

• 2–5 years in process improvement, business operations, analytics, or a related discipline
• Demonstrated experience taking a broken or undocumented process from current state to improved, adopted future state — not just mapping what exists
• Experience supporting business initiatives, pilots, or cross-functional projects preferred
• Retail or CPG experience is a plus

Technical Skills

• Advanced Excel — required
• Power BI — preferred; working knowledge acceptable
• SQL and data fluency — nice to have; comfort reading and working with data is expected and necessary
• Visio, Lucidchart, or skills with similar process mapping tools are expected

Core Skills & Competencies

• Strong analytical and problem-solving skills; ability to identify root cause and separate from symptoms
• Process-oriented mindset with sharp attention to detail
• Facilitation skills — able to run working sessions, process workshops, and cross-functional alignment meetings
• Ability to synthesize complexity into clear, actionable guidance
• Effective communication across levels, from analyst peers to senior leaders
• Strong organizational skills with the ability to manage multiple workstreams simultaneously

In addition to a rewarding career, Sprouts offers a comprehensive program to help support you and your family. These programs include:

• Competitive pay
• Sick time plan that you can use to support you or your immediate families health
• Vacation accrual plan
• Opportunities for career growth
• 15% discount for you and one other family member in your household on all purchases made at Sprouts
• Flexible schedules
• Employee Assistance Program (EAP)
• 401(K) Retirement savings plan with a generous company match
• Company paid life insurance
• Contests and appreciation events throughout the year full of prizes, food and fun!

Eligibility requirements may apply for the following benefits:

• Bonus based on company and/or individual performance
• Affordable benefit coverage, including medical, dental and vision
• Health Savings Account with company match
• Pre-tax Flexible Spending Accounts for healthcare and dependent care
• Company paid short-term disability coverage
• Paid parental leave for both mothers and fathers
• Paid holidays

Get Paid Every Day!

Sprouts Farmers Market offers DailyPay - if you’re hired as an eligible employee, you’ll be able to transfer the money you’ve already earned at no extra cost, and get it the next business day, for free.  We offer DailyPay so you don’t have to wait for payday to access the money you’ve already worked for. With DailyPay, you can see how much you’ve made every day and you can transfer your money any time before payday.

 You can learn more by visiting https://www.dailypay.com/partners/sprouts-farmers-market/.

Grow with us!

If you have a passion for inspiring people and a flair for fresh food, consider applying for a job at Sprouts! With a focus on customer service, our neighborhood grocery stores offer high-quality, farm fresh produce, natural meats, plenty of scoop-your-own bulk goods and much more in a fun, friendly, old-fashioned farmer’s market setting.  Come grow your career in healthy living with a fast-paced, rapidly growing company and teams that pride themselves on empowering others along their journey.

At Sprouts, we’re committed to fostering an inclusive, respectful, and caring workplace culture.
Our Team Member Resource Groups (TMRGs) create spaces for connection, support, and growth. Every team member is welcome to join one or more of our five groups:

• Inspiring Women at Sprouts
• Rainbow Alliance at Sprouts
• Sabor at Sprouts
• Soul at Sprouts
• Honored to Serve at Sprouts

Together, these groups celebrate diversity and empower our team to thrive.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties, responsibilities, and requirements. Sprouts’ management reserves the right to amend and change duties, responsibilities, and requirements to meet business and organizational needs as necessary.

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