Mail Coordinator

The Mail Coordinator is responsible for managing all incoming and outgoing mail and package operations. This role serves as a frontline representative of Sprouts, providing outstanding customer service to both internal team members and external visitors. The Mail Coordinator is a professional, dependable, and team-oriented individual who takes pride in maintaining an organized, welcoming, and well-functioning office environment. #LI-AD1

Mail & Package Operations

• Keeps the central mail room organized, clean, and stocked at all times
• Sorts, weighs, bundles, and determines postage for all outgoing mail
• Sorts all interoffice and incoming mail for pick up
• Operates and maintains postal equipment (e.g. postage meter, scales)
• Processes FedEx, Certified Mail, and other special delivery items
• Signs for packages and ensures communication to the correct recipient for timely pick up
• May make special deliveries to the post office or courier as directed
• Maintains and replenishes postal and shipping supplies
• Manages accounts payable activities, including invoice review, payment processing, and resolution of billing discrepancies.
• Keeps abreast of postal and company changes that may affect mail flow

Front Desk & Reception Support

• Provides front desk and reception coverage as needed — supports and backs up the primary receptionist as directed
• Answers and directs phone calls promptly and professionally
• Registers and manages visitors in accordance with building security protocols
• Maintains a clean, organized, and professional front entrance area at all times

Office & Facilities Support

• Assists in ordering, receiving, and stocking office supplies
• Helps keep conference rooms and break rooms clean, stocked, and guest-ready
• Keeps delivery room and supply room organized and clean
• Supports cross-training on digital signage updates as needed
• Provides administrative support to the StoreCare team as directed
• Other duties as assigned

Knowledge, Skills and Abilities

• High school diploma or G.E.D required
• Experience using shipping and postal equipment as well as utilizing data entry experience to track inventory
• Intermediate computer skills and the ability to learn new programs quickly
• Consistent attendance and punctuality are essential functions of this role — dependability is required
• Professional appearance and conduct; represents Sprouts in a public-facing capacity
• Friendly, helpful, and customer-service-focused disposition — serves both internal team members and external visitors
• Strong organizational skills with a high attention to detail
• Dedication to task and ability to remain focused
• Team work skills, with the ability to work with a wide range of other personality types
• Strong work ethic and dependable nature
• Experience with MS Office Suite, ERP or similar databases
• Maintain confidentiality and high customer service standards in behavior and attitude

Physical Requirements

The physical demands and work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this position or that a team member encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Most work is performed in a normal office environment
• Lift and carry materials weighing up to 30 pounds
• Operate a variety of standard office equipment including a computer, telephone, calculator, copy and fax machine requiring continuous and repetitive arm, hand and eye movement
• Travel to/from meetings and to various locations

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties, responsibilities, and requirements. Sprouts’ management reserves the right to amend and change duties, responsibilities, and requirements to meet business and organizational needs as necessary.

In addition to a rewarding career, Sprouts offers a comprehensive program to help support you and your family. These programs include:

• Competitive pay
• Sick time plan that you can use to support you or your immediate families health
• Vacation accrual plan
• Opportunities for career growth
• 15% discount for you and one other family member in your household on all purchases made at Sprouts
• Flexible schedules
• Employee Assistance Program (EAP)
• 401(K) Retirement savings plan with a generous company match
• Company paid life insurance
• Contests and appreciation events throughout the year full of prizes, food and fun!

Eligibility requirements may apply for the following benefits:

• Bonus based on company and/or individual performance
• Affordable benefit coverage, including medical, dental and vision
• Health Savings Account with company match
• Pre-tax Flexible Spending Accounts for healthcare and dependent care
• Company paid short-term disability coverage
• Paid parental leave for both mothers and fathers
• Paid holidays

Get Paid Every Day!

Sprouts Farmers Market offers DailyPay - if you’re hired as an eligible employee, you’ll be able to transfer the money you’ve already earned at no extra cost, and get it the next business day, for free.  We offer DailyPay so you don’t have to wait for payday to access the money you’ve already worked for. With DailyPay, you can see how much you’ve made every day and you can transfer your money any time before payday.

 You can learn more by visiting https://www.dailypay.com/partners/sprouts-farmers-market/.

Grow with us!

If you have a passion for inspiring people and a flair for fresh food, consider applying for a job at Sprouts! With a focus on customer service, our neighborhood grocery stores offer high-quality, farm fresh produce, natural meats, plenty of scoop-your-own bulk goods and much more in a fun, friendly, old-fashioned farmer’s market setting.  Come grow your career in healthy living with a fast-paced, rapidly growing company and teams that pride themselves on empowering others along their journey.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties, responsibilities, and requirements. Sprouts’ management reserves the right to amend and change duties, responsibilities, and requirements to meet business and organizational needs as necessary.

California Residents: We collect information in accordance with California law, please see here for more information.