Order Entry Specialist

Description

We are seeking a detail-oriented and organized Order Entry Specialist to join our team. In this role, you will be responsible for accurately entering customer orders into our system, ensuring timely processing, and maintaining a high level of customer satisfaction. The ideal candidate will have strong data entry skills, excellent communication abilities, and a commitment to accuracy and efficiency.

These are essential functions a qualified applicant must be able to perform with or without reasonable accommodation

• Accurately enter customer orders into the order management system.
• Review orders for completeness, pricing accuracy, and product availability.
• Communicate detailed information to sales representatives and internal departments to resolve order discrepancies or issues.
• Retain product knowledge to ensure finished product meets customer needs.
• Ensure compliance with company policies and procedures related to order processing.
• Handle special accounts, which may require special procedures
• Other duties as assigned.

Requirements

Job Requirements

• The minimum education required for this position is a High School diploma or equivalent.
• One or more years of relevant experience or equivalent combination of education and experience is preferred.
• This position requires general computer skills and excellent written and verbal communication skills. Technical printing knowledge is helpful.
• Ability to read and comprehend simple instructions.
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
• Ability to deal with problems involving concrete variables in sometimes complex situations.
• Incumbent regularly required to use color vision, grasp, reach and sit for prolonged periods of time.
• Computer savvy and comfortable with technology
• Exceptional attention to detail
• Ability to handle conflict and manage customer expectations
• Desire to work in a fast-paced environment
• Skilled at juggling multiple tasks at a time
• Strong proofreading and grammar skills
• Reliable with a strong work ethic

Physical Requirements

• Environment is typically general office, though the incumbent may spend short periods in the manufacturing environments with exposure including but not limited to dust, dirt, high noise levels and variations in temperature. Incumbent constantly required to hear, speak, articulate and use manual dexterity.
• May require occasional overtime during peak periods.

About Us

Brook & Whittle Ltd. is one of North America’s leading Sustainable Labeling Solutions providers, producing pressure sensitive, flexographic and shrink sleeve labels for many of the nation’s leading brands. The company serves multiple consumer markets, including Personal Care, Beverage, Food, Nutraceuticals, Wine & Spirits, and Household Chemicals.

The company’s rapid growth can be attributed to its world-class staff of employees and its commitment to sustainability, print innovation, and the latest technological advancements. Wouldn’t it be cool to go into a store, pick up a product and say “we make that label”!

Our culture is first and foremost one of collaboration and teamwork. We hold ourselves to high professional, ethical, and fairness standards. We have zero tolerance for anything less. We celebrate our diverse workforce and reward good performance through our recognition program, advancement opportunities, and our compensation structure. We welcome you to consider being a part of this great team.

We’re passionate about leaving the planet better than we found it. But we can’t do it alone. We need trailblazers, independent and outside-the-box thinkers. People who are eager to learn, eager to succeed and have a passion for working as a team to solve technical and creative challenges.

At Brook Whittle, we have the opportunity to do impactful work each and every day.

AAP/EEO Statement

Brook & Whittle LTD provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Brook & Whittle complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Brook & Whittle expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Brook & Whittle LTD’s employees to perform their job duties may result in discipline up to and including discharge.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice

Work Authorization/Security Clearance

Must be eligible to work in the United States without restriction.