What are the responsibilities and job description for the INTAKE: Registered Nurse or Social Worker (RN/MSW) position at Springwoods Behavioral Health?
SHIFT: EVENING OR NIGHTS SHIFT PART-TIME - OR - 2-12 HOUR SHIFTS (7P-7A)
***This position is NOT FULL TIME / PRN / CONTRACT / REMOTE***
Intake Registered Nurse or Social Worker (RN/LMSW)***
***Must hold Nursing License -OR- Must hold Social Work License in Arkansas***
PAYSCALE RANGE: RN - $33HR TO $41HR | THERAPIST (LMSW): $28HR TO $35HR
***SALARY OFFER: DEPENDENT UPON BOTH EDUCATION & EXPERIENCE***
EDUCATION/EXPERIENCE REQUIREMENTS:
- RN, Licensed -OR-
- Therapist - LMSW that is CURRENTLY LICENSED in the State of Arkansas
- 2 Years previous experience with psychiatric care (REQUIRED)
- 1 year previous intake experience PREFERRED
JOB DUTIES/POSITION SUMMARY:
- The Intake Counselor (RN/LMSW), under the supervision of the Director of Intake, interviews and assesses potential patients and inquiry callers.
- The Counselor (RN/LMSW), assures smooth and orderly admission into the hospital. Receives incoming admission inquiry calls, assesses patients for admission.
- The Intake Counselor ((RN/LMSW), works with the Business Office regarding patient financial data, as well as with the UR Department for the certification of patients admitted.
- The Intake Counselor ((RN/LMSW), also initiates the referral process when indicated and communicates with referral sources.
- The Intake Coordinator responds to all persons requesting assistance either by telephone or in person, and provides admissions screening, crisis intervention and referrals to Hospital staff and services to outside sources, based on the nature of the problem(s).
- Admissions to the Hospital are facilitated through coordinated efforts with the Business Office, Utilization Review and the Department of Nursing Services.
Overview
We are seeking a Registered Nurse (RN) or Master of Social Work (LMSW) professional for an intake role. You will support timely, thoughtful access to behavioral health services by gathering information, assessing needs, and coordinating next steps with patients, families, and clinical teams. Your impact: Clear, compassionate intake helps patients and families understand available care and supports appropriate clinical evaluation.
Responsibilities
- Conduct intake interviews and patient assessments, gathering relevant medical, behavioral health, and social history.
- Complete accurate medical documentation and records while protecting confidentiality and following Health Insurance Portability and Accountability Act (HIPAA) requirements.
- Coordinate with clinical teams to support admission decisions, referrals, and discharge planning as appropriate.
- Communicate clearly with patients, families, and referral sources, using sound judgment and a respectful, patient-centered approach.
- Maintain organized intake records and follow established procedures for triage and information sharing.
Experience
- Current Registered Nurse license or Master of Social Work degree; applicants should meet applicable role and licensing requirements.
- Experience in behavioral health, intake, triage, patient assessment, or case management is relevant. Hospital, outpatient, or acute care experience is helpful.
- Strong communication, documentation, and organizational skills, with the ability to handle sensitive information professionally.
- Familiarity with electronic medical records (EMR) or electronic health records (EHR) systems is preferred; experience with Epic or Cerner is a plus.
- Knowledge of medical terminology, diagnostic evaluation, and patient care coordination is beneficial.
Springwoods Behavioral Health, an 80-bed behavioral health facility located in Fayetteville, Arkansas, provides acute inpatient treatment for adolescent, adult, and specialty program for women. The hospital also offers outpatient treatment. Our six-acre campus is adjacent to a 123-acre Audubon Wildlife and Bird Sanctuary, which is held in perpetuity and cannot be developed from its natural state. This provides Springwoods with a peaceful setting for those embarked on the road to recovery.
About Universal Health Services
One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $13.4 billion in 2022. During the year, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; and listed in Forbes ranking of America’s Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 94,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com
EEO Statement
All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.
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Pay: $33.00 - $41.00 per hour
Work Location: In person
Salary : $13