Director of Business Development

Key Responsibilities

New Business Development

• Identify, pursue, and close new multi-site facility services opportunities across Canada and the United States.
• Build a target account list by geography, industry, site count, service need, and buying potential.
• Prospect directly into Facilities, Operations, Real Estate, Procurement, Property Management, and Executive leadership.
• Develop new opportunities through outbound calling, email campaigns, LinkedIn outreach, referrals, networking, industry events, procurement portals, and strategic partnerships.
• Own the creation of qualified pipeline and maintain appropriate pipeline coverage against annual revenue targets.
• Drive new annualized revenue growth through recurring, bundled, and on-demand service contracts.

Strategic Multi-Site Selling 

• Position Springwise as a North American facility services partner for clients with distributed property portfolios.
• Sell bundled service programs across snow, landscaping, handyman, exterior maintenance, mechanical, electrical, plumbing, and general facility support.
• Lead discovery to understand client pain points, site complexity, service gaps, cost pressures, compliance risks, vendor challenges, and work order management needs.
• Develop tailored solutions for regional, national, and cross-border clients.
• Create business cases that demonstrate operational simplification, vendor consolidation, cost control, SLA visibility, and improved service performance.

Sales Cycle Management 

• Manage the full sales cycle from prospecting through qualification, discovery, solution development, proposal, negotiation, contract execution, and handoff to operations. 
• Lead RFP responses, pricing discussions, proposal development, finalist presentations, and contract negotiations. 
• Collaborate with operations, estimating, finance, and leadership to develop executable and profitable client solutions. 
• Maintain accurate CRM activity, pipeline data, opportunity stage progression, next steps, and forecasting. 
• Support a structured handoff from sales to operations to ensure client commitments, scope, pricing, service levels, and expectations are clearly understood. 

What Success Looks Like 

• Achieves/exceeds revenue targets.
• Maintains healthy pipeline coverage.
• Builds executive-level relationships.
• Successfully transitions new clients to operations.
• Contributes to overall company growth.

Ideal Candidate Profile

The ideal candidate is a proven hunter with experience selling commercial services to multi-site clients. They are not waiting for leads — they know how to create demand, open doors, build relationships, and move complex opportunities through a disciplined sales process.

They should bring:

• Proven track record of generating net-new B2B revenue.
• Experience selling to multi-site, regional, national, or enterprise clients.
• Strong prospecting discipline and comfort with outbound sales activity.
• Ability to sell to Facilities, Operations, Procurement, Real Estate, Property Management, and Executive decision-makers.
• Experience with service-based selling, recurring revenue contracts, bundled services, or outsourced facility programs.
• Ability to work independently across a broad North American territory.
• Strong business acumen, presentation skills, negotiation skills, and CRM discipline.

Qualifications 

• Experience selling facility management or IFM services.
• Existing relationships in commercial real estate, property management, healthcare, retail, or industrial sectors.
• Experience with enterprise RFPs and procurement processes.
• Proven track record of generating new business revenue and closing service-based agreements
• Experience selling service-based solutions and multi-site contracts 
• Strong communication, presentation, negotiation and relationship-building skills 
• CRM experience with platforms such as Salesforce, HubSpot, Microsoft Dynamics, or similar systems experience preferred

Location

Flexible within North America with travel as required (10-25%).