What are the responsibilities and job description for the Security Guard/Concierge position at Springmoor Life Care Retirement Community?
At Springmoor Life Care Retirement Community, we believe supporting our employees enables exceptional care for our residents. We provide opportunities to grow, contribute to work that truly matters, and build a rewarding career while serving residents with dignity and excellence.
Springmoor is a nationally accredited, not-for-profit retirement community located in Northwest Raleigh. We offer an active, engaging lifestyle for our residents while promoting dignity, security, and peace of mind. Nestled on a beautiful 42-acre wooded campus, Springmoor provides a full continuum of care and a supportive, mission-driven workplace.
If you are passionate about positively influencing the lives of residents every day and value excellence, compassion, and teamwork, we invite you to explore a career with Springmoor.
Job Description
Are you looking for a job where you are valued and your work makes a meaningful difference? If so, you might be just the person we're looking for to fill a Full-time Concierge/Guard position.
What Springmoor Offers: Benefits, 401K, A Great Working Environment, Recognition and Appreciation.
1. Deliver a high level of customer service by taking ownership of resident requests and ensuring timely resolution.
2. Respond to resident emergency alarms, fire, and facility emergencies, showing good judgement under pressure.
3. Assist and escort residents safely throughout campus, including wheelchair assistance inside and in passenger vehicles outside throughout our 42-acre campus.
4. Conduct routine safety and facility rounds, maintain written reports, and remain alert to concerns involving residents or campus facilities.
5. Interact closely with our independent residents and have regular opportunities to make a meaningful difference in their daily lives.
Benefits & Perks
We offer a competitive benefits package designed to support the health, well-being, and financial security of our full time team members.
Health & Insurance Benefits
- Medical insurance with two plan options
- Dental insurance with two plan options
- Vision insurance
- A variety of supplemental insurance options
Holiday Pay
- Full-Time Employees:
Employees who work on a recognized holiday are paid at 2.5 times their regular rate.
Employees who do not work on a recognized holiday receive 8 hours of holiday pay, in accordance with company policy.
- Must be at least 18 years of age and possess a valid NC driver's license.
- High school diploma or GED.
- Strong customer service skills required. Must be mature, courteous, patient, and hardworking with a sincere concern for senior citizens.
- Strong written and verbal communication skills.
- Ability to learn and operate a telephone console and other technology.
- Must have weekend availability.