Automotive Service Advisor/Writer

Do you want to be part of a TEAM that has SYSTEMS in place for STABILITY and FAST GROWTH?

Do you believe in HONESTY and INTEGRITY without over-selling?

Do you love selling and making money? Amazing pay plan with no ceiling on commission. SPRINGMASTERS Auto is growing and building our team, and are currently interviewing for a professional Automotive Service Advisor.

Purpose & Objective:

The Service Advisor role is very important to the success of our business. The primary job of this position is professionally presenting customers with the recommended services and repairs made by the technicians based on the customers' needs, goals, and desires. This role also assists in the administrative and customer service aspects of the business. At SPRINGMASTERS Auto, this is a career not "just a job".

Primary:

Sales: Successfully present repairs and service to customers based on their needs, goals, and desires, using company guidelines and best practices.

Secondary:

Customer Service: Assist customers by answering questions and inquiries over the phone, via email, text, and in person.

Administrative: Create invoices for clients using the company process, help process part orders/returns, dispatch repairs/parts as needed under the direction of manager/owner.

Other tasks: Fill in on tasks as needed to maintain the flow of the shop. Examples could be: running a shuttle, checking in and out customers, picking up a part, or any other task that can be safely completed which is needed.

Minimum Qualifications:

Sales Experience: Must have at least 5-year experience automotive service and maintenance sales role or demonstrate an ability to sell.

Organizational & Focus Skills: Must be able to work and complete work tasks in a timely fashion in an environment that has constant distractions and interruptions.

Computer Knowledge: Must possess a working knowledge of how to use a Windows computer. This includes the ability to type or dictate at least 15 words per minute, operate a cursor, view a computer monitor, operate an email account, and use common office software such as word processing and spreadsheet programs.

Communication Skills: Must be able to communicate in English fluently, both in verbal and in written form. This includes the use of a telephone.

Clean, Professional Appearance: We're a believer in relationships, with our fellow team members and customers. The professional nature of what you do, matters.

Math Skills: Must possess the ability to count. Must know how to perform basic math functions using a calculator.

Who We Are

We're a family-owned business that has a very unique culture for our industry centers on respect for our employees, customers, and vendors. At SPRINGMASTERS Auto, we're all about teamwork, about shared respect, mutual communication, empathy, compassion, and having a positive workplace.

We're locally owned, who care about our team members, customers, and community. We believe in giving back, in making our team, and our community's lives better, about making a difference, every day. And it shows our team is consistently ranked as Stickney's highest-rated independent automotive service center. Our people, our culture, our caring, makes the difference. We invite you to be part of that difference

Benefits:

Exceptional Compensation pay plan

Closed Weekends

Paid Training and Education

Paid Time Off

Paid Holidays

Continuous workflow, managed by an onsite owner

Exceptionally equipped and well-maintained shop

Each service member has own computer workstation

A clients and an employee team committed to excellence

Top-Rated Online Presence

12 Years In Business

In other words, a career, not just a job.

How We Take Care Of Our People

We are progressive in our approach to service, client satisfaction (the highest in Stickney) assures that work presented, is work authorized. Employee development is important to us.

In today's world, we often spend as much time with our co-workers as we do with family, our business is unique in that we offer our staff a home away from home.

We take pride in our work environment (check the photos of our facility), in our integrity, high level of trust with our customers, and in offering the professional atmosphere that you deserve.

If you wish to learn, develop your skills, enjoy helping people, and solving automotive service challenges then you will find SPRINGMASTERS Auto a very rewarding place to be indeed.

If you are looking for a career, not just a job, we'd love to hear from you, please the link below.

Experienced only please, thank you, and we wish you well on your journey.

We're glad to chat on the phone, invite you in for a meeting, we love to show off our facility

Sit down over a cup of coffee and talk about your future

We look forward to meeting you

Cordially,

Carlos Rodriguez and the SPRINGMASTERS Auto Team

Job Type: Full-time

Salary: $50, $100,000.00 per year.

Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as required to meet the ongoing needs of the organization.

Please submit your resume highlighting your relevant experience for consideration.

Job Type: Full-time

Pay: $61, $120,000.00 per year

Benefits:

• 401(k) matching
• Employee discount
• Paid time off
• Tuition reimbursement

Work Location: In person

Salary : $61,000 - $120,000