What are the responsibilities and job description for the SpringHill Suites - Front Desk Associate position at SpringHill Suites?
Job Summary
We are looking for a friendly and professional Front Desk Associate to join our team. The Front Desk Associate will be the first point of contact for visitors and customers, providing excellent customer service and assisting with daily front desk operations. This role requires strong communication, organization, and multitasking skills.
Responsibilities
- Greet and welcome visitors and customers in a friendly manner
- Answer phone calls and direct them to the appropriate department
- Schedule appointments and manage calendars
- Maintain a clean and organized front desk area
- Respond to customer inquiries and provide accurate information
- Handle check-ins and check-outs if applicable
- Perform basic administrative tasks such as filing, scanning, and data entry
- Assist other team members with administrative duties as needed
Requirements
- High school diploma or equivalent
- Previous customer service or front desk experience preferred
- Strong communication and interpersonal skills
- Basic computer skills (Microsoft Office, email, scheduling systems)
- Ability to multitask and stay organized in a fast-paced environment
- Professional appearance and positive attitude
Job Types: Full-time, Part-time
Pay: From $11.00 per hour
Benefits:
- Employee discount
Shift:
- 8 hour shift
- Day shift
- Morning shift
Work Location: In person
Benefits:
Employee Discounts, Vacation & Paid Time Off, Health InsuranceSalary : $11