What are the responsibilities and job description for the Laundry Attendant position at SpringHill Suites By Marriott Charlotte-Huntersville?
Department –Housekeeping Reports to – Management Team
As a Laundry Attendant you’ll make sure we are providing the best quality and fresh linens to our guest. Ensure that linens are fresh and welcoming’ for our guests after a busy day at work – creating a haven for them to escape and relax in – or get that last bit of work done. ______________________________________________________________________________
Day to Day
Places linen in containers for transport to laundry.
Sorts items and counts and records number of items soiled.
Examines laundered items to ensure cleanliness and serviceability.
Stores laundered linen on shelves after verifying numbers and types of articles.
Issues linen, which are both to be exchanges on a clean-for-soiled basis only.
Counts and records linen to fill requisition.
Check periodically the condition of hotel linen.
Should know basic tailoring works.
Periodic inventories of linen.
Ensure that the linen are neatly and systematically arranged and stacked.
Give on the job training for new joiners.
Receives, sorts and double checks conditions of all linen, records all outgoing and incoming from the laundry thoroughly before storing and issuing.
Separates linen that need repair and / or special treatment and forward it to the tailor and/or Laundry Manager for immediate action.
Make available equipment/cleaning materials generally required for effective output.
Distributes cleaning rags on a dirty to clean basis.
Inform Senior Supervisor Linen of any problem areas that may occur down the chain of authority.
Assist Supervisor in checking quality and quantity of all new incoming textiles to ensure they meet the Hotel's specifications and provide new incoming stocks with accurate stamps.
Ensure high standard of cleanliness the Laundry Department.
Reports to the Housekeeping Supervisor when stocks reach the minimum for order purposes.
Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve overall objectives of this position.
To understand and strictly adhere to the Hotel's Employee Rules & Regulations.
To Report for duty punctually wearing the correct uniform and name tag at all times.
Performers any other duties as assigned to him/her by management.
Skills & Qualifications
It’s a physical role and you’ll be on your feet most of the day, so fitness is important
Strength – with occasional lifting of items up to 50 pounds / 23 kilograms and or push/pulling heavy objects
You’ll might need to bend and kneel to complete some activities
Literacy skills - reading, writing and basic math skills
Flexible attitude to shifts – you may need to work nights, weekends and/or holidays
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Success Factors
Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests
Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay
Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs
Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner
Job Type: Full-time
Pay: $15.00 per hour
Benefits:
- Employee discount
Education:
- High school or equivalent (Preferred)
Experience:
- Marriott: 1 year (Preferred)
- Laundry: 1 year (Preferred)
Work Location: In person
Salary : $15