What are the responsibilities and job description for the Plastics Industry Representative position at Springfield Plastics, Inc?
About the Role
In this exciting opportunity, you will have the chance to join the team at Springfield Plastics, Inc. as a key member supporting the company's growth and customer satisfaction goals.
Key Responsibilities
• Provide exceptional customer service, answering questions, and addressing concerns via various communication channels;
• Develop and maintain strong relationships with customers, understanding their needs, and delivering tailored solutions;
• Manage customer interactions efficiently, leveraging technology to streamline processes;
• Collaborate with internal teams to resolve issues and deliver seamless customer experiences;
• Participate in ongoing training and development to enhance skills and knowledge;
Requirements
• A high school diploma or equivalent is necessary;
• Proficiency in Microsoft Office applications, particularly Excel and Outlook;
• CRM experience an asset;
• Data entry skills and familiarity with industry-standard software;
• Effective communication and interpersonal skills;
• Ability to work under pressure, prioritizing multiple tasks;
• Passion for continuous learning and self-improvement;
Compensation
The salary range for this position is $18-$25 per hour, reflecting the value Springfield Plastics, Inc. places on its employees' contributions.
In this exciting opportunity, you will have the chance to join the team at Springfield Plastics, Inc. as a key member supporting the company's growth and customer satisfaction goals.
Key Responsibilities
• Provide exceptional customer service, answering questions, and addressing concerns via various communication channels;
• Develop and maintain strong relationships with customers, understanding their needs, and delivering tailored solutions;
• Manage customer interactions efficiently, leveraging technology to streamline processes;
• Collaborate with internal teams to resolve issues and deliver seamless customer experiences;
• Participate in ongoing training and development to enhance skills and knowledge;
Requirements
• A high school diploma or equivalent is necessary;
• Proficiency in Microsoft Office applications, particularly Excel and Outlook;
• CRM experience an asset;
• Data entry skills and familiarity with industry-standard software;
• Effective communication and interpersonal skills;
• Ability to work under pressure, prioritizing multiple tasks;
• Passion for continuous learning and self-improvement;
Compensation
The salary range for this position is $18-$25 per hour, reflecting the value Springfield Plastics, Inc. places on its employees' contributions.
Salary : $18 - $25
