Circulation Assistant at The Library Center

POSITION:              Circulation Assistant

LOCATION:             The Library Center – 4653 S Campbell Avenue – Springfield, MO

Classification:          Part-Time

Salary Track:           103                            

FLSA Status:           Non-Exempt

PAY RATE:              $18.11 per hour

APPLICATION DEADLINE:   Until Filled

A part-time position, approximately 20 hours per week. Candidates must be available to work budgeted hours during open hours of the library: Monday through Thursday, 8:30 am – 9:00 pm, Friday, 8:30 am – 8:00 pm, Saturday, 8:30 am – 7:00 pm, and Sunday, 10:00 am – 6:00 pm. Current schedule needs include an 8-hour shift on Sunday and evenings throughout the week. As a condition of employment, work schedules may change as necessary to best provide user services and to meet the Library’s responsibility to the citizens of Greene County.

Excellent part-time benefits include Paid Time Off and holiday pay.  Employee Assistance Program, Vision and Dental insurance, Telehealth, and a retirement savings plan are also available.

This position requires high school graduation, completion of a high school equivalent program such as a GED, or current enrollment in high school or a high school equivalent program. All candidates for employment must be at least 16 years old.

Education and experience shall be evaluated with regard to recency and quality, as well as quantity. Based on the number and quality of applicants, applications may be reviewed for qualifications beyond the minimums stated herein.

Proof of United States Citizenship/Authorization to Work in the United States as established by the Immigration Reform Act of 1986 is a condition of employment

Complete application and submit transcript through our online application process.

Direct questions through e-mail to humanresources@thelibrary.org or call 417-616-0589 Monday – Friday 8:30am – 5:00pm.

Individuals with disabilities should request reasonable accommodations in accordance with the Americans with Disabilities Act prior to testing or appointment. The Library is an Equal Opportunity Employer.

Position Summary

The Circulation Assistant plays a key role in supporting the operations of the circulation desk and ensuring the smooth borrowing and returning of library materials. Responsibilities include checking materials in and out, issuing library cards, and assisting patrons with account inquiries. The assistant may also help to shelve materials and manage holds and reserves.  Strong customer service skills, attention to detail, and proficiency in library systems and procedures are essential for success in this role.

Essential Functions

·         Greets patrons and assists with directional information

·         Routinely checks-in, checks-out and renews library materials

·         Registers patrons for library cards, and other library functions

·         Collects fines and other fees, makes change, and issues receipts

·         Answers and directs telephone calls

·         Performs light copy machine maintenance

·         May prepare daily deposits of moneys collected by branch

·         May perform routine filing and shelving

·         Interprets and implements the Library’s General Conduct Policy

·         Consistently punctual for work and meetings

·         Completes assigned duties in a timely manner

·         Exemplifies professional attitude and demeanor while engaging constituents, including the ability to work and interact with others in a cooperative, pleasant, and constructive manner

·         This job description is not intended to be all inclusive; employee may be required to perform other related duties as required to meet the ongoing needs of the Library.

Skills/Job Knowledge

·         Excellent communication skills, oral and written

·         Ability to effectively listen to and respond to patron inquiries

·         Basic knowledge of circulation and library functions

·         Computer and keyboard skills

Education/Experience

·         High school diploma or equivalent or currently enrolled in high school or high school equivalency program

·         Public service experience

Contact

·         Regular, daily public contact

·         Works closely with other department personnel

·         Routine telephone contact with other departments and branches

·         Occasional work with other branch departments

Supervision

·         Supervised by Circulation Department Manager

Physical Demands

·         Routinely bends, squats, kneels and reaches from floor level to 6 feet in height

·         Displays good coordination and mobility

·         Routinely lifts library materials weighing up to 30 lbs.

·         Uninterrupted standing and walking for lengthy periods

Working Environment

·         Primarily indoors, with heating and cooling regulated, in a general library environment

Miscellaneous Requirement

·         Must pass a security background check

The vision for the Springfield-Greene County Library is to be a thriving Library that is an integral part of the lives of the community. Library employees will be expected to embrace the following values:

Collaboration: Work in partnership to strengthen our community

Credibility: Be a source of trustworthy and dependable information

Empowerment: Provide the means or ability to accomplish objectives

Excellence: Be the best in everything we do

Inclusion: Invite and welcome

Innovation: Foster new possibilities

Respect: Treat all people with dignity

Salary : $18