What are the responsibilities and job description for the IT Technician position at Springfield Business Systems Inc?
Join our team as an IT Technician and help us deliver exceptional service to our retail customers.
What You’ll Do:
- Travel as needed to regional to retail customer locations
- Helpdesk support phone support
- Perform hardware and software repairs on retail point-of-sale (POS) equipment
- Troubleshoot PC hardware, servers, networking issues, POS hardware
- Represent our company with professionalism and a customer-first attitude
What We’re Looking For:
- General knowledge of PC hardware, servers, and networking
- Self starter that can logically troubleshoot hardware with attention to detail
- Eagerness to learn industry specific hardware and software support
- Ability to work independently and follow direction when needed
- Guide individuals through issues with a calm and supportive presence
- Excellent communication and problem-solving skills
Why Work With Us?
- Hands-on training with industry experienced team
- Opportunities for growth in the Retail POS IT and tech service industry
- Excellent pay/benefits/401k
- Make a real impact by helping businesses stay up and running
Background check and clean driving record required.